„Mindoula“ yra sveikatos priežiūros įmonė, padedanti mokėtojams, paslaugų teikėjams ir vartotojams valdyti sudėtingus elgesio sveikatos, medicininius ir socialinius poreikius visame priežiūros procese. Tarp jos priežiūros tęstinumo programų yra „StrongWell™“, skirta didelės rizikos „Medicare“ senjorams. Programą palaiko patentuota platforma, skirta rizikai stratifikuoti, paslaugoms koordinuoti ir nuotoliniam stebėjimui. „Mindoula“ veiklos modelis sukurtas siekiant gerinti rezultatus ir kartu mažinti išvengiamą pakartotinį hospitalizavimą, vaistų išlaidas bei skubiosios pagalbos skyriaus paslaugų naudojimą. Įmonė yra sertifikuota pagal HITRUST standartą, o tai atspindi jos dėmesį jautrios sveikatos informacijos apsaugai ir griežtos privatumo bei saugumo praktikos palaikymui.
Clinical Operations Manager – Inpatient Behavioral Health
Lead operations for CareMind’s growing virtual inpatient behavioral health services, coordinating clinician recruitment, credentialing, schedules, outcomes, and performance.
Aprašymas
- Oversee administrative operations and scheduling for the expanding CareMind Inpatient practice
- Coordinate clinician hiring requests, employment documents, and staffing plans for new programs
- Interview and recruit inpatient advanced practice providers with CareMind leadership
- Manage provider credentialing, EMR access, training, onboarding, and departure paperwork
- Train and coach clinical staff on established protocols
- Build inpatient physician and advanced practice provider schedules at least 90 days ahead
- Coordinate provider pay with payroll and manage PTO requests and tracking
- Oversee FPPE and OPPE reviews, including proctoring advanced practice provider assessments
- Develop and track practice outcomes, including PROM-based measures of care
- Coordinate program launches, timelines, deliverables, and communications
- Monitor and report inpatient quality and performance, supporting compliance with hospital agreements and company policies
- Write provider operations policies to improve outcomes and efficiency
- Support satisfaction and retention among patients, clients, and clinicians
- Handle additional duties and projects for the inpatient business
- Work with Talent Acquisition to initiate clinical hires and draft employment exhibits for new providers
- Partner with business development to plan staffing models for new inpatient programs
- Schedule and lead onboarding for new providers across clinical sites
Reikalavimai
- Bachelor’s degree in a relevant field required
- Master’s degree preferred
- At least five years of combined inpatient healthcare administration and operations experience
- Project management experience and/or experience launching partnerships or entering new markets
- Experience building a company or business unit with measurable outcomes, including P&L management
- Proficiency with Microsoft Word, Google Workspace tools, Excel, and PowerPoint
- Experience developing project plans, financial models, and presentations
- Experience working with healthcare data and outcomes
- Startup or entrepreneurial experience is a plus
- Must be based in the United States
- Available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time
Privalumai
- Fully remote position
- Monday through Friday schedule, 8 a.m. to 6 p.m. Eastern Time
- Professional training and onboarding support