Mindoula is a healthcare company focused on helping payers, providers, and consumers manage complex behavioral health, medical, and social needs across the continuum of care. Its care extension programs include StrongWell™ for high-risk Medicare seniors, supported by a proprietary platform for risk stratification, service coordination, and remote monitoring. Mindoula’s approach is designed to improve outcomes while reducing avoidable readmissions, pharmacy costs, and emergency department utilization. The company is HITRUST certified, reflecting its focus on protecting sensitive health information and maintaining strong privacy and security practices.
Clinical Operations Manager – Inpatient Behavioral Health
Lead operations for CareMind’s growing virtual inpatient behavioral health services, coordinating clinician recruitment, credentialing, schedules, outcomes, and performance.
United States
Washington$80,000 – $110,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredClinical OperationsDescription
- Oversee administrative operations and scheduling for the expanding CareMind Inpatient practice
- Coordinate clinician hiring requests, employment documents, and staffing plans for new programs
- Interview and recruit inpatient advanced practice providers with CareMind leadership
- Manage provider credentialing, EMR access, training, onboarding, and departure paperwork
- Train and coach clinical staff on established protocols
- Build inpatient physician and advanced practice provider schedules at least 90 days ahead
- Coordinate provider pay with payroll and manage PTO requests and tracking
- Oversee FPPE and OPPE reviews, including proctoring advanced practice provider assessments
- Develop and track practice outcomes, including PROM-based measures of care
- Coordinate program launches, timelines, deliverables, and communications
- Monitor and report inpatient quality and performance, supporting compliance with hospital agreements and company policies
- Write provider operations policies to improve outcomes and efficiency
- Support satisfaction and retention among patients, clients, and clinicians
- Handle additional duties and projects for the inpatient business
- Work with Talent Acquisition to initiate clinical hires and draft employment exhibits for new providers
- Partner with business development to plan staffing models for new inpatient programs
- Schedule and lead onboarding for new providers across clinical sites
Requirements
- Bachelor’s degree in a relevant field required
- Master’s degree preferred
- At least five years of combined inpatient healthcare administration and operations experience
- Project management experience and/or experience launching partnerships or entering new markets
- Experience building a company or business unit with measurable outcomes, including P&L management
- Proficiency with Microsoft Word, Google Workspace tools, Excel, and PowerPoint
- Experience developing project plans, financial models, and presentations
- Experience working with healthcare data and outcomes
- Startup or entrepreneurial experience is a plus
- Must be based in the United States
- Available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time
Benefits
- Fully remote position
- Monday through Friday schedule, 8 a.m. to 6 p.m. Eastern Time
- Professional training and onboarding support