EXL
EXL
EXL ir biznesa konsultāciju un pakalpojumu uzņēmums, kas palīdz organizācijām izmantot datus, analītiku un tehnoloģijas, lai uzlabotu darbību un pieņemtu labākus lēmumus. Uzņēmuma darbība ietver operāciju pārvaldību, lēmumu analītiku un digitālo transformāciju, kā arī pieredzi darbā ar klientiem veselības aprūpes, apdrošināšanas, finanšu un loģistikas nozarēs. EXL apvieno datu zinātni ar praktisku uzņēmējdarbības kompetenci, lai izstrādātu risinājumus, kas pielāgoti katras organizācijas mērķiem, darbības modelim un nozares kontekstam.

Credit Control Executive

Manage aging analysis, reconciliations, and customer queries for EXL’s insurance operations in India. Help ensure payments are followed up promptly and financial records remain accurate.

Apraksts

  • Review aging data and prepare credit control reports and client statements.
  • Send dunning letters to clients with overdue balances.
  • Call customers to resolve open items and follow up on late payments.
  • Respond to inbound customer calls, determine next steps, and resolve queries promptly.
  • Handle customer requests by email or ticketing system within agreed service levels.
  • Reconcile accounts across multiple systems to maintain accurate data.
  • Track and update logs of process exceptions.
  • Work with Finance, Sales, and Operations to resolve complex credit matters.
  • Track credit metrics and trends and report them to management.
  • Identify ways to improve the efficiency of credit control processes.

Prasības

  • Bachelor’s degree in Accounting required.
  • Experience of 0–5 years preferred.
  • Experience with Oracle NetSuite ERP.

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