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RELX бүкіл әлемдегі кәсіби мамандар мен бизнес клиенттеріне арналған ақпаратқа негізделген талдау және шешім қабылдау құралдарын әзірлейді. Оның өнімдері тәуекелдерді басқару, ғылыми, техникалық және медициналық, құқықтық қызметтер мен көрмелер салаларында жақсырақ шешімдер қабылдауға және жоғары нәтижелерге қол жеткізуге көмектесу үшін мамандандырылған мазмұнды, деректерді және технологияны біріктіреді. RELX сондай-ақ консалтинг, денсаулық сақтау және сақтандыруға қатысты нарықтарда жұмыс істеп, ұйымдарға өнімділікті арттыруға, тәуекелдерді басқаруға, зерттеулерді ілгерілетуге, құқықтық жұмысты қолдауға және іскерлік операцияларды тиімдірек жүргізуге көмектеседі.
Senior Business Analyst, AI and Automation
Drive AI-enabled workflow redesign and automation across Global Operations. Measure transformation results while supporting responsible adoption, governance, and change management.
Сипаттама
- Assist the Director of Business Analysis
- Deliver agentic and AI-enabled capabilities across Global Operations
- Increase operational efficiency with AI-enabled and low-code solutions
- Assess and redesign workflows through process and value stream mapping
- Work with technology and data teams to structure workflows for data-led decisions and automation
- Support the rollout and use of autonomous agents and AI tools within defined operational boundaries
- Maintain human oversight, transparency, and compliance
- Establish and monitor metrics for gains in speed, quality, and scalability
- Support stakeholder communication, engagement, and training for change initiatives
- Convert business needs into actionable requirements for AI-enabled workflows and automation
- Lead process mapping and improvement efforts while identifying automation opportunities
- Design workflows for effective human-agent collaboration
- Promote adoption of agentic and digital workflows across global teams
- Apply analytics to test assumptions, assess automation impact, and direct continuous improvement
- Support the design and implementation of AI-ready operating models
- Apply AI technologies to rethink processes, strengthen decisions, and advance intelligent automation
- Use AI tools for analysis, summarization, documentation, ideation, and workflow design
- Investigate emerging AI capabilities for new workflow innovation opportunities
- Help advance responsible AI adoption and governance
- Document and share reusable workflow patterns and best practices
- Partner with technology, data, and operations teams to deliver measurable transformation results
Талаптар
- Bring 5–7 years of experience in business analysis, process transformation, or digital operations, ideally in large-scale AI-enabled environments
- Have a record of leading process mapping and workflow improvement from end to end
- Use strong analytical and quantitative skills to measure and explain performance gains
- Have experience with process mapping and documentation tools
- BusinessOptix experience is preferred but not required
- Experience with Signavio or comparable tools is acceptable
- Have redesigned processes to support agentic and AI-driven automation
- Can rethink workflows, question established methods, and connect business needs with intelligent solutions through AI fluency
- Have used AI or automation technologies such as low-code platforms, RPA, or process mining
- Have supported AI adoption and change management in cross-functional or global organizations
- Understand responsible AI practices, including fairness, transparency, and human oversight
- Use AI tools in day-to-day work, write effective prompts, and apply AI collaboratively to problem-solving and workflow design
- Have experience with generative AI tools such as ChatGPT, Claude, or Copilot
- Can quickly learn and apply enterprise AI technologies to technical workflows and business goals
- Bring strong communication, stakeholder management, and relationship-building skills
- Can work across technical and business functions and turn complex concepts into clear, actionable insights
- Show curiosity about emerging technologies and a willingness to test AI through pilots, prototypes, and new working methods
- Demonstrate an agile approach grounded in iterative improvement and rapid learning
Артықшылықтар
- Benefits vary by country
- Support for well-being and happiness
- Accommodations available throughout the hiring process
Ұқсас жұмыс орындары
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