Crystalia Glass LLC
Crystalia Glass LLC
51 – 200 Employees
B2BConstructionRetail
Crystalia Glass LLC is a construction and B2B company that develops custom glazing solutions for residential and commercial interiors. Its product range includes aluminum-framed, steel, and frameless glass partitions, along with sliding glass walls, tailored to customer measurements and design preferences. The company focuses on practical installation, responsive service, and accessible custom glass solutions for homes and offices.

Senior Sales Manager, US Market

Lead CRM operations, inbound sales, team performance, and revenue growth for Crystalia Glass, a U.S.-based premium glass solutions manufacturer. Manage sales execution for U.S. clients in a remote role based in Estonia.

Description

  • Oversee CRM and sales operations, including pipeline design, lead lifecycle, data quality, service-level agreements, and inbound processes.
  • Build CRM accountability through team training, regular audits, and follow-up actions.
  • Use reports and dashboards to track results and improve funnel performance.
  • Lead and grow the sales team.
  • Coach team members, review performance, and establish goals.
  • Help recruit and train new team members.
  • Oversee a high-volume inbound pipeline, including response times, lead handling, workload balance, and lead assignment.
  • Set standards for call quality and client communication in the U.S. market.
  • Assess calls, coach objection handling and call structure, examine lost deals, and build SMS and email channels.
  • Manage performance against conversion, close rate, average deal value, speed-to-lead, and revenue-per-representative metrics.
  • Deliver data-informed initiatives to increase conversion and sales results.
  • Spot and resolve issues early, taking responsibility while working with limited resources.
  • Improve sales processes, marketing coordination, tools, and customer engagement.

Requirements

  • Bring 7–10 years of relevant sales experience, including a strong record in sales execution and revenue growth.
  • Have at least two years of management experience leading and developing sales teams.
  • Demonstrate hands-on sales experience owning targets, pipelines, and performance.
  • Have substantial practical experience with HubSpot or a similar CRM, including daily use, reporting, and pipeline management.
  • Have experience managing inbound sales, preferably in B2C or another high-volume setting.
  • Have led teams of at least five sales representatives.
  • Use strong analytical judgment to make data-informed decisions.
  • Have experience with call-based sales models.
  • Be fluent in English for work with U.S.-based clients.
  • Be closely involved in daily sales operations.
  • Preferred: experience scaling inbound sales teams.
  • Preferred: a track record of improving conversion rates.
  • Preferred: familiarity with call tracking and call scoring tools.
  • Preferred: experience in a fast-growing or high-volume sales environment.

Benefits

  • Full-time remote work, 8:30 a.m.–5:00 p.m. Eastern Time.
  • Fixed salary with performance-based bonuses.
  • B2B contract.
  • Ownership of the sales function at a growing U.S. business.
  • Work with an experienced international team and prominent U.S. clients.

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