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U.S. Bank
U.S. Bank
ConsultingInsuranceLogistics
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.
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Senior Corporate Trust Client Manager

Manage Corporate Trust client relationships and service delivery while supporting business development, risk reduction, and operational improvements at U.S. Bank.

USUnited StatesILIllinoisMAMassachusettsMNMinnesota
$111,600 – $136,400 / year
HybridFull-timeMiddleSeniorEnglish RequiredClient PartnerSales

Description

  • Build and maintain Corporate Trust client relationships with business development officers.
  • Manage the value of client relationships for the organization.
  • Assess and accept new client relationships under business line account acceptance policies and procedures.
  • Deliver responsive service that meets clients’ needs, preferences, and expectations.
  • Establish distinctive, consistent service standards.
  • Resolve client problems promptly and effectively.
  • Work with business development staff on new business discussions with current and prospective clients.
  • Identify business risks and operational challenges.
  • Reduce risk and improve operating systems and processes.
  • Coordinate the development and implementation of operational changes within the unit.
  • Meet applicable revenue, new business, and expense targets.
  • Oversee staff, including hiring and training as applicable.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Typically five to seven years of relevant experience.
  • Thorough knowledge of Corporate Trust and investment instruments.
  • Thorough knowledge of account management, trust operations, project management, and legal regulations.
  • Basic knowledge of the applicable trust business line, its products and processes, and related bank and regulatory requirements.
  • Ability to develop new business.
  • Ability to resolve complex problems with minimal guidance.
  • Ability to communicate promptly with clients to resolve issues and disputes.
  • Effective interpersonal, verbal, and written communication skills.
  • Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.
  • For CIMA-regulated activities, professional body membership where applicable and required, references, and disclosure of criminal history, regulatory censure, sanctions, legal proceedings, and other formal censure may be required during recruitment.

Benefits

  • Medical, dental, and vision coverage.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accrual of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • 401(k) contributions and pension.
  • Disability accommodations during the application or hiring process.

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