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Walmart
Walmart
B2CeCommerceRetail
Walmart is a global retail and eCommerce company serving consumers through hypermarkets, discount department stores, grocery locations, and an online marketplace. Its broad product offering is supported by a large physical-store network, direct-to-consumer operations, and the logistics and supply-chain systems needed to keep products moving across the business.
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Senior Analyst, Program Management – Catalog Quality

Lead catalog quality programs for Walmart’s ecommerce business through audits, statistical sampling, governance, and defect analysis. Improve content accuracy, reduce defects, and increase operational efficiency across omnichannel platforms.

INIndiaOn-siteFull-timeSeniorEnglish RequiredProgram Manager

Description

  • Create, execute, and refine quality action plans
  • Advise on quality audits, defect metrics, DPMO/Sigma analysis, and risk-based statistical sampling
  • Partner with Operations, Business, Product, and Technology stakeholders
  • Assess quality risks and evolving business requirements
  • Establish governance practices using RCA, CAPA, VSM, and FMEA
  • Track quality scorecards and key program milestones
  • Find opportunities for automation and process improvement
  • Design and implement quality governance frameworks and statistical sampling approaches
  • Lead improvement roadmaps for catalog quality, defect reduction, and operational efficiency
  • Review vendor content and image submissions against Walmart SOPs and Style Guides
  • Coordinate with vendors to obtain missing or additional information
  • Define content acquisition standards and maintain accurate catalog data across omnichannel platforms
  • Monitor initiatives, risks, dependencies, and mitigation actions
  • Turn data into recommendations, dashboards, and updates for leadership

Requirements

  • Bachelor’s degree in Business, Statistics, Engineering, Information Technology, or a related discipline
  • Bachelor’s degree in Business or a related field, or two years of experience in project management or a related area
  • At least one year of experience using Microsoft Office applications, including Word, Excel, and PowerPoint
  • Three to six or more years of experience in Quality or Operational Excellence roles
  • Experience with quality audits, metrics, scorecards, governance, and standardization
  • Practical experience with process improvement, waste reduction, RCA, CAPA, VSM, and FMEA
  • Ability to evaluate defects, quality trends, escapes, DPMO, and Sigma levels
  • Working knowledge of statistical analysis, confidence intervals, margin of error, and risk-based or Z-based sampling
  • Ability to uncover automation opportunities and deliver quality or productivity gains
  • Understanding of product catalog and content quality, including attributes, taxonomy, descriptions, images, compliance, and data accuracy
  • Ability to manage multiple initiatives, surface risks and dependencies, lead mitigation, and achieve measurable results
  • Ability to collaborate with Operations, Business, Product, and Technology teams
  • Ability to turn data into insights, recommendations, dashboards, and leadership-level communications

Benefits

  • Performance-based incentive awards
  • Maternity and parental leave
  • Paid time off
  • Health benefits
  • Compensation package

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