S&P Global
S&P Global

S&P Global provides market intelligence, credit ratings, analytics, and benchmark indices for businesses, investors, governments, and other organizations worldwide. Its services cover finance, commodities, mobility, sustainability, energy transitions, and artificial intelligence, helping customers interpret market developments, assess credit risk, and make informed decisions.

The company delivers these insights through businesses including S&P Global Market Intelligence, S&P Global Ratings, and S&P Dow Jones Indices. Its data-driven products support research, risk analysis, benchmarking, and strategic planning across complex global markets.

Revenue Operations Specialist – Salesforce CPQ (Onsite, Metro Manila)

Support S&P Global’s Salesforce CPQ sales and billing operations in an onsite Metro Manila role. Manage contracts, reporting, data governance, pricing workflows, and commercial stakeholder inquiries.

Description

  • Prepare and administer new-business and renewal contracts through DocuSign while meeting legal and internal policy standards.
  • Process new-sales and renewal opportunities in Salesforce CPQ using accurate, compliant pricing.
  • Partner with Legal, Order Management, Fulfillment, Client Financial Relations, Cash Apps, Finance, Sales Crediting, and other OTC teams to resolve client questions.
  • Create and interpret SFDC reports covering sales performance, operational effectiveness, and Revenue Operations enhancements.
  • Contribute to Salesforce data-governance initiatives and data-cleansing projects.
  • Respond to new-sales and renewal requests through chat, email, and telephone.
  • Investigate OTC-system issues through root cause analysis to strengthen data quality and the client purchasing experience.

Requirements

  • Strong reading comprehension and clear verbal and written communication skills.
  • Working knowledge of Microsoft Office, especially Word, Excel, and PowerPoint, is preferred.
  • Familiarity with Salesforce CPQ and billing platforms is advantageous.
  • High attention to detail.
  • Self-directed approach to work.
  • Positive and constructive mindset.
  • Strong professional work ethic.
  • Availability to work primarily from 9:00 AM to 6:00 PM U.S. Eastern Time during the night shift, subject to business requirements.

Benefits

  • Opportunities for professional growth and progression into specialized positions.
  • Health coverage supporting physical and mental well-being.
  • Generous paid time off.
  • Ongoing learning resources and career-development support.
  • Competitive compensation.
  • Retirement-planning support.
  • Continuing education assistance, including company-matched student-loan contributions.
  • Programs supporting financial wellness.
  • Family-oriented benefits for partners and children.
  • Employee retail discounts.
  • Referral incentive awards.

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