AIG
AIG
AIG is a global insurance and financial services company serving individuals, families, businesses, and brokers across more than 80 countries and jurisdictions. Its offerings span property and casualty insurance, life insurance, retirement solutions, and related risk management services. AIG combines multinational expertise with claims support to help clients protect assets, address complex exposures, and prepare for evolving risks.

Retirement Plan Account Manager

Support retirement plan administration, client service, and retention for Corebridge Financial. Oversee group plans, operational reviews, reporting, and process improvements.

Description

  • Build trusted client relationships while providing responsive service.
  • Administer group retirement plans and handle sponsor requests accurately and on time.
  • Research plan matters and provide clients with relevant insights and operational updates.
  • Oversee a varied portfolio of retirement plans, including controlled groups and customized plan documents.
  • Coordinate client requests, resolve issues, implement plan changes, and communicate updates.
  • Track transaction and call volumes, NPS, service guarantees, and fee administration.
  • Provide plan sponsors with operational insights.
  • Work with relationship managers on sales and retention, business planning, plan reviews, RFPs, finalist presentations, and client meetings.
  • Coordinate with operations teams to meet shared objectives.
  • Review operational performance and identify opportunities to improve service.
  • Follow applicable regulations and industry practices.

Requirements

  • Bachelor’s degree or equivalent relevant experience
  • At least four years of retirement plan administration experience
  • Knowledge of defined contribution plans and pension plan types
  • QKA, QKS, or QKC certification preferred
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication
  • Strong presentation skills
  • Ability to interpret dashboards and reports, spot trends, and turn findings into useful client insights
  • Advanced Excel skills
  • Ability to present data to clients
  • Confidence building dependable, trusting relationships
  • Professional presence in executive client meetings
  • Ability to prioritize multiple deliverables independently in a fast-paced, changing environment

Benefits

  • Medical, dental, and vision insurance
  • Mental health support and wellness programs
  • 401(k) dollar-for-dollar company match up to 6% of eligible pay
  • Company 401(k) contribution of 3% of eligible pay
  • Immediate vesting of company contributions
  • Employee Assistance Program with confidential counseling and resources
  • One-to-one matching for charitable donations up to $5,000
  • Up to 16 volunteer hours per year
  • At least 24 paid time off days
  • Hybrid work arrangement combining office and remote work

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