AIG
AIG
AIG este o companie globală de asigurări și servicii financiare care oferă servicii persoanelor fizice, familiilor, companiilor și brokerilor din peste 80 de țări și jurisdicții. Oferta sa include asigurări de bunuri și accidente, asigurări de viață, soluții pentru pensie și servicii conexe de gestionare a riscurilor. AIG îmbină expertiza multinațională cu sprijinul pentru soluționarea daunelor pentru a ajuta clienții să își protejeze activele, să gestioneze expuneri complexe și să se pregătească pentru riscurile în schimbare.

Retirement Plan Account Manager

Support retirement plan administration, client service, and retention for Corebridge Financial. Oversee group plans, operational reviews, reporting, and process improvements.

Descriere

  • Build trusted client relationships while providing responsive service.
  • Administer group retirement plans and handle sponsor requests accurately and on time.
  • Research plan matters and provide clients with relevant insights and operational updates.
  • Oversee a varied portfolio of retirement plans, including controlled groups and customized plan documents.
  • Coordinate client requests, resolve issues, implement plan changes, and communicate updates.
  • Track transaction and call volumes, NPS, service guarantees, and fee administration.
  • Provide plan sponsors with operational insights.
  • Work with relationship managers on sales and retention, business planning, plan reviews, RFPs, finalist presentations, and client meetings.
  • Coordinate with operations teams to meet shared objectives.
  • Review operational performance and identify opportunities to improve service.
  • Follow applicable regulations and industry practices.

Cerințe

  • Bachelor’s degree or equivalent relevant experience
  • At least four years of retirement plan administration experience
  • Knowledge of defined contribution plans and pension plan types
  • QKA, QKS, or QKC certification preferred
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication
  • Strong presentation skills
  • Ability to interpret dashboards and reports, spot trends, and turn findings into useful client insights
  • Advanced Excel skills
  • Ability to present data to clients
  • Confidence building dependable, trusting relationships
  • Professional presence in executive client meetings
  • Ability to prioritize multiple deliverables independently in a fast-paced, changing environment

Beneficii

  • Medical, dental, and vision insurance
  • Mental health support and wellness programs
  • 401(k) dollar-for-dollar company match up to 6% of eligible pay
  • Company 401(k) contribution of 3% of eligible pay
  • Immediate vesting of company contributions
  • Employee Assistance Program with confidential counseling and resources
  • One-to-one matching for charitable donations up to $5,000
  • Up to 16 volunteer hours per year
  • At least 24 paid time off days
  • Hybrid work arrangement combining office and remote work

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