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A.P. Moller - Maersk
A.P. Moller - Maersk
AutomotiveConstructionConsulting
A.P. Moller - Maersk is an integrated logistics company that helps businesses manage international shipping through digital tools and a broad ocean network. Its services support key stages of freight movement, including shipment pricing, booking, document submission, and cargo tracking. The company serves industries such as automotive, construction, consulting, FMCG, retail, and pharmaceuticals, offering job opportunities across a large global organization focused on connecting supply chains.
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Regional Head of Air Freight Business Process Excellence (Chicago, Onsite)

Lead Maersk’s U.S. air freight process governance, compliance, and transformation agenda. Improve gateway, warehouse, and service operations across North America.

USUnited StatesCACaliforniaILIllinois
$155,000 – $175,000 / year
On-siteFull-timeLeadEnglish RequiredBusiness Operations

Description

  • Lead end-to-end governance, operational excellence, compliance, and continuous improvement for Maersk Air Freight across North America, with a primary focus on the United States
  • Adapt global standards and The Maersk Way for execution across gateways, branches, warehouses, and Global Service Center operations
  • Define the regional Air Freight operational performance and transformation function
  • Direct process design and implementation across major U.S. gateways
  • Collaborate with leaders in Air Product, Operations, Technology, Customer Experience, Sales, Finance, and People
  • Strengthen Business Process Excellence capabilities through coaching, training, structured problem solving, and best-practice exchange
  • Govern Air Freight processes, procedures, controls, compliance, documentation, and operating standards throughout the shipment lifecycle
  • Create a coordinated regional roadmap supported by recurring governance routines
  • Lead process discovery, Gemba walks, A3 problem solving, deep dives, process mapping, re-engineering, testing, implementation, and stabilization
  • Establish KPI-based performance management and analyze operational data to identify root causes
  • Guide the integration of TMS, technology, automation, and AI-enabled processes
  • Oversee operational compliance related to TSA screening, K9, quality controls, and specialized business requirements
  • Manage and develop approximately four to five direct reports
  • Align operating models and processes between branches and the Global Service Center

Requirements

  • Substantial leadership experience in Business Process Excellence, Operational Excellence, Lean, Continuous Improvement, process engineering, quality, governance, or business transformation within freight forwarding, logistics, transportation, or supply chain
  • Extensive practical Air Freight expertise and experience in U.S. operations
  • Working knowledge of gateway, warehouse, import, export, and service-delivery operations
  • Demonstrated ability to create and govern processes from the ground up
  • Track record of leading large-scale process, system, and change implementations from initial design through stabilization and sustained adoption
  • Strong command of Lean methods, Gemba, A3 problem solving, root-cause analysis, process mapping and flow, KPI management, and data-driven recommendations for executives
  • Ability to lead teams and influence senior stakeholders across functions, countries, and organizational boundaries
  • Bachelor’s degree preferred in Industrial Engineering, Business Administration, Logistics, International Trade, Supply Chain, Process Engineering, or a related discipline; equivalent relevant experience will be considered
  • Authorization to work for any U.S. employer

Benefits

  • International work environment
  • Training and support
  • On-the-job learning
  • Professional development opportunities
  • Inclusive workplace
  • Reasonable accommodations throughout the application and hiring process

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