Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
Sun Life is a global financial services company headquartered in Toronto, Canada. Founded in 1865, it provides insurance, investment, financial advice, wealth, health, and asset management solutions for individuals, businesses, and institutions. Sun Life operates across North America, Asia, and Europe, combining financial services with health-focused offerings while emphasizing sustainability, diversity and inclusion, and community impact. Its broad business supports teams working across finance, healthcare, consulting, and related services.
Principal Software Engineer, MarTech Platforms - Toronto Hybrid
Lead the modernization of Sun Life’s marketing technology and customer engagement platforms. Build cloud-native, event-driven systems on Snowflake to support personalized financial-services experiences.
Canada$100,000 – $143,000 / year
HybridFull-timeLeadEnglish RequiredFull-stack EngineerSoftware EngineerDescription
- Set and deliver the technical strategy for customer engagement and marketing technology platforms
- Build capabilities for customer data, audience management, journey orchestration, personalization, decisioning, and channel activation
- Create reusable platform patterns that can be adopted across business lines
- Promote composable and warehouse-native architecture approaches
- Make Snowflake the core foundation of the customer engagement ecosystem
- Develop customer-data activation patterns for marketing, digital, service, and advisor experiences
- Define customer data models, identity frameworks, event architectures, and integration standards
- Deliver engagement capabilities across batch, near-real-time, and real-time processing models
- Design APIs, microservices, and event-driven services that connect marketing, digital, and enterprise systems
- Build scalable integrations spanning SaaS platforms, core business systems, mobile apps, and web experiences
- Ensure solutions meet standards for security, resilience, observability, and enterprise architecture alignment
- Collaborate with Product, Marketing, Architecture, Data Engineering, and Agile teams on priorities and roadmaps
- Lead architecture reviews and shape technology decisions
- Assess build-versus-buy options, address technical debt, and identify modernization opportunities
- Mentor engineers and provide technical leadership across teams and communities of practice
- Set best practices for DevSecOps, CI/CD, testing, observability, and release management
- Advance automation and operational efficiency while supporting innovation and technical excellence
Requirements
- At least 10 years of software engineering experience, including Staff, Principal, or comparable technical leadership experience
- Extensive experience designing and delivering enterprise-scale MarTech solutions
- Strong knowledge of Customer Data Platforms, journey orchestration, marketing automation, personalization and decisioning, customer identity and consent management, and omnichannel activation
- Experience with Adobe Experience Platform, Adobe Target, Hightouch, Salesforce Data Cloud, or Braze
- Practical experience with Snowflake or comparable modern cloud data platforms
- Expertise in warehouse-native activation and composable architecture patterns
- Strong understanding of customer data models, APIs, integrations, and event-driven architecture
- Familiarity with Kafka, streaming technologies, and modern data ecosystems
- Advanced hands-on experience with Java, Spring Boot, Python, JavaScript, TypeScript, APIs, microservices, Docker, and Kubernetes
- Deep knowledge of distributed systems, cloud-native architecture, and software engineering best practices
- Ability to shape technical direction across multiple teams and stakeholder groups
- Strong communication skills for connecting complex technical concepts to business outcomes
- Experience mentoring engineers and developing high-performing technical teams
- Ability to balance near-term delivery with long-term platform strategy
Benefits
- Hybrid working model with flexibility between office and virtual work
- Incentive plans may be available to eligible employees, with awards based on individual and company performance
- Opportunities for learning and professional growth
- Accommodation support is available during the application process
- Diverse and inclusive workplace
Related Jobs
Regional Sales Director, Identity Security
Cyera
United States
Washington$385,000 – $400,000 / year
RemoteFull-timeLeadEnglish RequiredSecurity EngineerLead Cyera’s Pacific Northwest sales team, grow the territory, and exceed quotas for its AI and data security platform.
Open
Region Manager, Terumo Interventional Systems Sales
Terumo Medical CorporationUnited States
New Jersey$120,000 – $165,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredManagerLead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.
Open
Senior Program Manager, Sovereign AI (Hybrid, Israel)
Dream
Lead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.
Open
QA Automation Engineer
ClarotyDevelop API and UI automation and CI/CD quality gates for Claroty’s cyber-physical security platform. Help protect critical infrastructure through reliable testing.
Open
Talent Acquisition Specialist – Technical Recruiting
Fluent Trade Technologies51 – 200 Employees
Fintech
Recruit technical talent for Fluent Trade Technologies’ global teams, coordinating hiring across the EU, Ukraine, and the Philippines.
Open
Global Product Engineer, Bearings — SKF, Bengaluru
SKF Group
Design bearing products, models, drawings, and variants at SKF, a global provider of rotating equipment solutions. Support modular design, testing, and product lifecycle management.
Open
Mobile Fraud Analyst – Bucharest Hybrid
Webbing
Investigate and prevent telecom fraud across Webbing’s global MVNO connectivity and IoT services. Analyze traffic, roaming, SIM, voice, SMS, and data activity for anomalies.
Open
Finance Manager, Manufacturing Finance
The Clorox Company
Manage manufacturing finance activities for Clorox, including cost consolidation, forecasting, and monthly accounting close. Partner with plant sites, Procurement, and Supply Planning in Mexico.
Open
Brazilian Portuguese Dubbing Director, Adapter, or Voice Actor
Deepdub11 – 50 Employees
Artificial IntelligenceLead Brazilian Portuguese dubbing, adaptation, or voice performance for film, television, and digital productions using Deepdub’s AI-powered localization platform.
Open