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DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
AutomotiveConsultingHealthcare
DSV - Global Transport and Logistics is a global freight forwarding and logistics company that helps businesses move, store and manage goods across air, sea, road and rail networks. Its services include contract logistics, warehousing and supply-chain support, complemented by digital tools such as myDSV, shipment tracking and API or EDI connectivity for booking and visibility. DSV serves sectors including automotive, healthcare, aerospace and consumer goods, with a broad international network focused on operational efficiency, innovation and more sustainable logistics.
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Operations Supervisor - South Bend

Lead inbound, outbound, and warehouse operations for DSV in an onsite South Bend role. Manage teams, labor planning, customer service, and performance against operational KPIs.

USUnited States
$60,120 – $75,240 / year
On-siteFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Oversee inbound, outbound, product slotting, and customer communication activities
  • Coordinate labor schedules, space utilization, equipment, and staffing levels
  • Recruit and train employees, assign daily work, conduct performance reviews, address performance concerns, and resolve operational issues
  • Supervise receiving, warehousing, and shipping activities under the Operations Manager or Distribution Center Manager
  • Lead staff meetings and contribute to continuous improvement initiatives
  • Report critical operational issues to senior leaders and client representatives
  • Create systems and procedures for the safe, efficient, and profitable management of operations, equipment, and products
  • Manage performance against productivity, service, quality, and client KPI targets
  • Implement cost-reduction initiatives and report their results
  • Provide guidance and support to Human Resources
  • Assist with hiring, training, professional development, promotions, pay increases, and other HR activities
  • Train and assess warehouse employees
  • Build daily work plans from work orders, arrival notices, and customer instructions
  • Assign responsibilities and adjust warehouse space, supplies, equipment, and staffing as operational needs change
  • Monitor work quality and output, coach employees, and delegate supervisory responsibilities to team leads
  • Update the Manager on daily progress, challenges, and issues
  • Participate in physical warehouse operations when needed
  • Motivate employees and contribute to customer satisfaction
  • Support employee growth and development and complete annual performance reviews
  • Train and support employees in corporate and client Standard Operating Procedures (SOPs)

Requirements

  • High school diploma or GED
  • At least three years of experience in logistics, distribution, or a related environment
  • At least one year of supervisory experience
  • Successful completion of a forklift training program
  • Proficiency with Microsoft Office, including Excel, Word, and PowerPoint
  • Experience using RF scanners
  • Understanding of warehouse management system (WMS) functions
  • English reading, writing, and verbal communication skills
  • Business communication skills
  • Basic to intermediate math skills for verifying quantities, counting inventory, and handling, storing, and distributing products
  • Strong attention to detail and accuracy
  • Effective organizational and personnel management skills
  • Strong written and verbal communication skills
  • Leadership, supervision, and planning abilities
  • Willingness to work flexible schedules, including nights and weekends
  • Ability to participate in cross-training
  • Ability to adapt to change and work effectively in a fast-paced environment
  • Ability to work mandatory or voluntary overtime based on business needs
  • Ability to work in warehouse environments without regulated temperatures
  • Ability to lift, carry, push, or pull 11–20 pounds and reach overhead, squat, or kneel

Benefits

  • Reasonable accommodations are available for qualified individuals with disabilities
  • Professional development opportunities are available to team members
  • Promotions and wage increases may be available based on performance evaluations
  • Benefits eligibility, coverage options, and plan details vary by location and division
  • Equal employment opportunity and accommodation support

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