Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
RISK maintains a careers and recruitment platform for connecting candidates with open roles and providing employees with secure access. Its online hiring portal includes job listings, candidate-focused information, privacy controls, and an employee login, with the careers experience powered by Teamtailor.
Operations Manager, Payments — RISK (Remote, Ukraine)
Lead payment operations for RISK’s international iGaming business, focusing on processing performance, reconciliations, conversion, and cost control. Drive automation and coordinate operational improvements across teams.
Description
- Monitor payment and product metrics, diagnose performance issues, manage reconciliations, improve operating costs, coordinate cross-functional projects, remove bottlenecks, automate workflows, and prepare data-led materials for leadership.
- Investigate daily metric variances and identify their underlying causes.
- Analyze conversion declines across payment systems and product journeys, assign issues to the appropriate teams, and oversee resolution.
- Reconcile balances, settlements, foreign exchange, and processor fees on a recurring basis.
- Develop, substantiate, and implement payment-operations cost-reduction initiatives.
- Manage project schedules, cross-functional coordination, and delivery of final outputs.
- Work with Engineering, Product, Analytics, and external providers to resolve operational constraints.
- Find manual payment workflows suitable for automation and put automated processes in place, and prepare data-driven presentations and concise one-page briefs for leadership.
Requirements
- Advanced Excel and Google Sheets capability, including data modeling, lookup formulas, pivot tables, and scenario analysis.
- Strong business understanding of payment-processor performance, authorization rates, conversion funnels, settlements, foreign exchange, and fee structures.
- Practical experience with business intelligence platforms such as Tableau, Looker, or Power BI.
- Experience automating recurring work with SQL, Python, scripts, or low-code/no-code workflow tools.
- Ability to turn complex information into concise, well-structured presentations and one-page stakeholder briefs.
- Fluent written and spoken English.
- High ownership and the ability to connect operational execution with bottom-line business outcomes.
- Demonstrated ability to detect anomalies, assess financial or operational impact, recommend corrective action, and deliver results.
- Strong relationship-building and negotiation skills for resolving interdepartmental challenges and aligning teams without direct authority.
- Exceptional attention to detail and the ability to manage multiple priorities in a fast-moving environment.
- Clear, precise, evidence-based communication skills.
Benefits
- The posting does not specify benefits, perks, or additional compensation.
Related Jobs
Regional Sales Director, Identity Security
Cyera
United States
Washington$385,000 – $400,000 / year
RemoteFull-timeLeadEnglish RequiredSecurity EngineerLead Cyera’s Pacific Northwest sales team, grow the territory, and exceed quotas for its AI and data security platform.
Open
Region Manager, Terumo Interventional Systems Sales
Terumo Medical CorporationUnited States
New Jersey$120,000 – $165,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredManagerLead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.
Open
Senior Program Manager, Sovereign AI (Hybrid, Israel)
Dream
Lead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.
Open
QA Automation Engineer
ClarotyDevelop API and UI automation and CI/CD quality gates for Claroty’s cyber-physical security platform. Help protect critical infrastructure through reliable testing.
Open
Talent Acquisition Specialist – Technical Recruiting
Fluent Trade Technologies51 – 200 Employees
FintechRecruit technical talent for Fluent Trade Technologies’ global teams, coordinating hiring across the EU, Ukraine, and the Philippines.
Open
Global Product Engineer, Bearings — SKF, Bengaluru
SKF Group
Design bearing products, models, drawings, and variants at SKF, a global provider of rotating equipment solutions. Support modular design, testing, and product lifecycle management.
Open
Mobile Fraud Analyst – Bucharest Hybrid
Webbing
Investigate and prevent telecom fraud across Webbing’s global MVNO connectivity and IoT services. Analyze traffic, roaming, SIM, voice, SMS, and data activity for anomalies.
Open
Finance Manager, Manufacturing Finance
The Clorox Company
Manage manufacturing finance activities for Clorox, including cost consolidation, forecasting, and monthly accounting close. Partner with plant sites, Procurement, and Supply Planning in Mexico.
Open
Brazilian Portuguese Dubbing Director, Adapter, or Voice Actor
Deepdub11 – 50 Employees
Artificial IntelligenceLead Brazilian Portuguese dubbing, adaptation, or voice performance for film, television, and digital productions using Deepdub’s AI-powered localization platform.
Open