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U.S. Bank
U.S. Bank
ConsultingInsuranceLogistics
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.
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Mortgage Sales Supervisor — U.S. Bank

Lead a small team of mortgage loan originators, oversee loan production, and grow referral and customer relationships at U.S. Bank. The role combines sales goal ownership with recruiting, coaching, and employee development.

USUnited States
$20 / hour
HybridFull-timeJuniorNo degree requiredEnglish RequiredSales

Description

  • Oversee daily loan origination work for a small team of Mortgage Loan Originators.
  • Coordinate timely collection of documents for processing, underwriting, and closing.
  • Achieve annual loan origination volume targets.
  • Build referral partnerships with real estate brokers, builders, and other external contacts.
  • Take part in local and state mortgage banking, realtor, and builder trade associations.
  • Keep current on mortgage industry developments and issues.
  • Build cooperative relationships across U.S. Bank Home Mortgage and other U.S. Bank business lines.
  • Grow customer relationships and promote additional products.
  • Interview and recruit new team members.
  • Support retention through employee development and positive engagement.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in mortgage, sales, real estate, or banking.
  • At least two years of mortgage sales experience.
  • NMLS registration in accordance with the S.A.F.E. Act of 2008 and Regulation Z.
  • Pass the criminal background and credit checks required for NMLS registration.
  • Demonstrated ability in new business development and relationship management.
  • Knowledge of sales methods and strategies.
  • Strong understanding of mortgage products and services, operations, and current market trends.
  • Basic understanding of pricing and underwriting requirements from mortgage insurance companies.
  • Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors.
  • Familiarity with local, state, and national laws, including zoning ordinances, Truth-in-Lending, RESPA, and energy audit requirements.
  • Strong customer service and relationship skills.
  • Attention to detail and ability to analyze financial information.
  • Good interpersonal, verbal, and written communication skills.
  • Ability to perform duties away from the regular place of business.
  • At least two years of successful mortgage loan origination, consistently meeting or exceeding production goals.
  • Experience coaching, mentoring, and developing mortgage loan originators.
  • Ability to drive at least two hours per week.
  • Candidates near a U.S. Bank location are required to work on site at least three days per week.

Benefits

  • Medical, dental, and vision coverage.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holidays.
  • Adoption assistance.
  • Sick and Safe Leave accrual of one hour per 30 hours worked, up to 80 hours per calendar year unless applicable law provides otherwise.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • 401(k) contributions and pension.

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