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Ironclad
Ironclad
201 – 500 Employees
H1B Visa SponsorConsultingLegalLogistics

Ironclad develops AI-powered contract management software for organizations that need to manage agreements from drafting through renewal. Its contract lifecycle management platform brings together document creation, editing, negotiation, search, storage, analytics, and electronic signatures in one workflow, helping teams maintain greater control and visibility over their contracts.

The platform supports legal, sales, finance, HR, marketing, and procurement teams, with AI features designed to assist with contract drafting and legal research. Ironclad’s work sits at the intersection of legal technology, enterprise software, and business process automation.

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Marketing Operations Manager, Marketo & MarTech Architecture

Lead Ironclad’s MarTech architecture and Marketo operations, including integrations, governance, automation, and scalable campaign frameworks. Support the company’s AI contracting platform through reliable marketing systems and self-service execution.

USUnited StatesCACaliforniaNYNew York
$116,000 – $145,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredMarketing Operations

Description

  • Lead the overall MarTech architecture, integration standards, API security, and global data flows
  • Review technology usage, system health, and vendor performance to uncover opportunities for consolidation, automation, and expanded capabilities
  • Set governance policies and retain centralized architectural oversight of core CRM and marketing automation synchronizations
  • Act as Marketo’s technical architect, overseeing performance, global program templates, tokenization, lead-scoring pipelines, database hygiene, and CRM integration rules
  • Create and deliver enablement materials, documentation, and training for tool owners and program leads outside Marketing Operations
  • Develop, launch, and improve self-service campaign frameworks built on standardized Marketo templates and operating playbooks
  • Automate campaign workflows from end to end, reduce ticket queues, and implement QA safeguards for links, rendering, and brand compliance
  • Onboard, train, and certify functional administrators across business units while ensuring distributed execution meets centralized standards
  • Provide technical escalation support for integrations, schema errors, and platform troubleshooting

Requirements

  • At least 3 years of experience in Marketing Operations, Systems Architecture, or MarTech Management within a growth-stage B2B SaaS company
  • Advanced hands-on Marketo administration experience is required; applicants without hands-on Marketo expertise will not be considered
  • Strong technical knowledge of Marketo program architecture, tokenized templates, global forms, deliverability, and Marketo-Salesforce CRM synchronization
  • Hands-on experience integrating, auditing, and governing multi-tool MarTech environments spanning webinar, CMS, ABM, event capture, direct mail, and social platforms
  • Demonstrated success replacing manual campaign ticket queues with scalable self-service processes and automated quality checks
  • Strong technical documentation skills
  • Ability to teach, enable, and certify non-technical stakeholders
  • Self-directed approach to solving problems
  • Ability to audit technical systems, manage vendor discussions, and lead operational change across marketing teams

Benefits

  • Bonus
  • Equity awards, including a new-hire grant and opportunities for additional awards
  • Full health coverage for employees, including medical, dental, and vision
  • 75% health coverage for dependents, with buy-up plan options
  • Gender-neutral parental leave
  • Compassionate leave
  • Family-forming support through Maven for employees and their partners
  • Paid time off
  • Monthly wellbeing stipend
  • Monthly hybrid-work stipend
  • Monthly cell phone stipend, where applicable
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits for US employees
  • 401(k) plan through Fidelity with an employer match for US employees
  • Regular team events
  • Career growth and development opportunities

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