Aecon Group Inc.
Aecon Group Inc.
Aecon Group Inc. is a North American construction and infrastructure company serving public- and private-sector clients. Its work spans civil engineering, industrial construction, nuclear services, utilities, transportation, and other major infrastructure programs. In addition to construction delivery, Aecon supports project development, financing, management, and operations, bringing together capabilities for complex projects and critical infrastructure investment.

Junior IT Operations Specialist – Hamilton (Onsite)

Support Aecon offices, job sites, networks, and end users as a junior IT operations specialist. Deploy equipment and coordinate IT operations for Aecon’s Hamilton LRT infrastructure project.

Description

  • Support assigned offices and job sites
  • Deliver remote and in-person technical support to end users
  • Deploy IT equipment and maintain CMDB records
  • Plan and manage job-site setups with internal teams and external vendors
  • Maintain diagrams for cabling, workstation needs, and meeting-room equipment
  • Support offices and job sites from mobilization through demobilization
  • Coordinate the recovery and decommissioning of IT equipment
  • Provide IT support for projects as required
  • Collaborate with Strategic Sourcing and procurement to obtain cost-effective site equipment
  • Help prepare estimates for new project job sites
  • Comply with Aecon’s IT policies, procedures, and guidelines

Requirements

  • A degree, diploma, or equivalent professional experience in information services
  • Hands-on experience and training with HP, Cisco, Juniper, Lenovo, and Apple hardware and software
  • ITIL familiarity is an asset
  • Strong knowledge of Windows 11 and Microsoft products, including Microsoft 365, Teams Windows App, and Intune
  • Experience deploying, supporting, and managing large printer fleets
  • Experience setting up, deploying, and supporting meeting-room and videoconferencing technology
  • Experience with incident, problem, knowledge, change, and service-level management, along with ITSM tools such as BMC
  • Ability to explain technical concepts clearly to non-technical audiences
  • Strong customer service capabilities
  • Technical proficiency in computer hardware and software configuration
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to identify, assess, and resolve issues promptly and systematically using industry best practices and procedures

Benefits

  • Programs and benefits that support mental, emotional, and physical well-being
  • Aecon University
  • Tuition reimbursement
  • Leadership programs
  • Training and professional development initiatives
  • Employee Resource Groups
  • Diversity programs
  • Veteran group partnerships
  • Accessibility accommodations throughout the interview and hiring process

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