Delivery Hero

Delivery Hero operates a global food delivery and quick-commerce business across more than 70 countries and four continents. Its platforms connect customers with restaurants and shops, while its network of 932 Dmarts—small, strategically located warehouses—supports rapid delivery operations. The company’s work spans food and beverage, logistics, and marketing, with teams focused on improving the delivery experience through local brands, operational scale, and investments in sustainability and social impact. Delivery Hero reported a gross merchandise value of EUR 11.3 billion in the fourth quarter of 2023 and continues to build the next generation of convenient, on-demand delivery services.

Company Jobs

Junior Business Analyst, Fleet Operations — Delivery Hero, Spain Remote

Manage third-party logistics partnerships for Glovo’s Spanish delivery marketplace. Use fleet data, commercial negotiations, and operational insights to improve efficiency, profitability, contracts, and service levels.

2 weeks ago

Spain Remote Full-time Junior No degree required English Required Spanish Required Business Analyst

Description

Manage strategic relationships with 5–8 third-party logistics providers
Serve as the primary business partner for 3PL owners and lead regular performance reviews
Analyze fleet KPIs to increase order volumes, address operational bottlenecks, and strengthen partner profitability
Introduce and promote Glovo technologies, features, and processes to logistics partners
Oversee contracts and service-level agreements, including execution and commercial renegotiations
Collaborate with Billing, Pricing, Legal, and Operations to resolve complex business issues
Work with Strategy & Data to develop local initiatives and experiments informed by marketplace insights

Requirements

At least two years of experience in account management, operations, or consulting, preferably within delivery, e-commerce, or logistics
Strong commercial and negotiation abilities, with the judgment to build trust and manage challenging discussions with business owners
Data-oriented approach with experience monitoring KPIs to improve business margins and growth
Proactive, accountable working style and comfort operating through organizational change and uncertainty
Working knowledge of digital tools and dashboard platforms such as Google Sheets and Looker
Native or fluent Spanish proficiency
Professional working proficiency in English

Benefits

Equal-opportunity consideration for candidates from all backgrounds
Inclusive workplace where every voice is valued
Option to include pronouns in the application

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Junior Business Analyst, Fleet Operations — Delivery Hero, Spain Remote

Manage third-party logistics partnerships for Glovo’s Spanish delivery marketplace. Use fleet data, commercial negotiations, and operational insights to improve efficiency, profitability, contracts, and service levels.

Description

Requirements

Benefits

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