Allstate
Allstate
Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.

Inside Auto Claims Adjuster - Texas Remote

Investigate automobile insurance claims for National General by assessing coverage, liability, damages, fraud, and subrogation. Negotiate settlements and provide customer service in a remote role.

Description

  • Investigate and verify loss facts for automobile accidents ranging from basic to complex
  • Assess coverage, liability, and damages, then adjust and negotiate claims within authorized limits
  • Collect, review, and evaluate claim information
  • Identify potential fraud or subrogation and determine appropriate handling
  • Negotiate claim settlements within authorized limits
  • Provide exceptional customer service while identifying customer needs
  • Work with designated fraud and subrogation representatives to support favorable outcomes
  • Identify vehicle body components and other potential property damage
  • Use an intermediate knowledge of company and industry insurance policies
  • Independently manage all aspects of auto claim investigations, including coverage, damages, and subrogation
  • Perform no supervisory responsibilities

Requirements

  • Background handling auto insurance claims
  • Experience investigating coverage and liability
  • Experience providing customer service and resolving claims
  • Experience negotiating claim settlements
  • Ability to identify subrogation and fraud opportunities
  • Experience with auto property damage or bodily injury claims is preferred
  • Strong communication, analytical, and organizational abilities
  • Ability to manage multiple claims in a fast-paced setting
  • Active insurance license holders must end all existing appointments before onboarding and cannot maintain outside appointments during employment
  • Applicants holding a resident producer license must formally surrender it when directed by the licensing team
  • Authorization to work in the United States
  • A dedicated, private, distraction-free workspace for remote work
  • Reliable internet with at least 50 MB download and 5 MB upload speeds

Benefits

  • Technology equipment package including a laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement for employees eligible to work from home
  • Remote work arrangement

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