FIDELITONE
FIDELITONE
501 – 1,000 Employees
eCommerceLogisticsTransport

FIDELITONE is a supply chain management company serving businesses across logistics, transportation, and eCommerce. Its services cover inbound logistics, B2B and direct-to-consumer order fulfillment, omnichannel fulfillment, last-mile delivery, transportation management, service parts management, and inventory forecasting.

With nearly a century of experience, FIDELITONE develops tailored supply chain solutions designed to support efficient operations, strengthen the customer experience, and help brands build lasting customer loyalty. The company’s work spans the movement, fulfillment, and management of products throughout complex supply chains.

Independent Contractor Recruiter – Last-Mile Delivery (Hybrid)

Recruit independent contractors and support delivery operations for last-mile services. The role covers contractor vetting, compliance audits, performance coordination, and launch planning for new business.

Description

  • Source and enroll independent contractors in assigned markets
  • Apply consistent screening procedures using company, DOT, and other legal standards
  • Audit contractors during load-out, uniform and vehicle checks, ride-alongs, in-home service, check-in, and invoice review
  • Ensure contractor documentation and payment procedures are accurate and consistently followed
  • Serve as the recruiting contact between independent contractors and location managers
  • Track industry conditions and contractor pay across differentiated delivery service levels
  • Recruit contractors and organize startup activities for new-business launches
  • Stay informed about company locations, clients, and available services
  • Arrange contractor interviews with the Operations team
  • Lead quarterly business reviews with contractors and managers
  • Prepare contractor rate information for business development opportunities
  • Work with general managers to track contractor performance
  • Partner with general managers, regional managers, and the regional director on growth, contractor retention, and delivery SOP compliance
  • Train and coach contractors on customer requirements
  • Complete additional duties as assigned

Requirements

  • Build and sustain effective relationships with internal and external partners to support business performance
  • Communicate clearly and professionally in writing and conversation
  • Use Microsoft Office and other business systems effectively
  • Understand profit-and-loss statements and sales profitability
  • Bring at least five years of operations, management, or systems and applications experience in logistics, supply chain services, or delivery-provider environments
  • Have experience managing third-party delivery-agent contracts
  • Business development experience is preferred

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