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American Red Cross
American Red Cross
CharityHealthcareLogistics
The American Red Cross is a humanitarian organization providing practical support during emergencies and other times of need. Its work includes disaster relief, blood donation services, first aid and CPR training, emergency preparedness education, and assistance for military families. By combining healthcare, logistics, education, and charitable services, the organization helps individuals and communities prepare for crises, respond to them, and recover with greater resilience.
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Fixed Site Collections Manager American Red Cross Indianapolis Fort Wayne

Lead six American Red Cross fixed blood collection sites across Indiana, based in Indianapolis or Fort Wayne. Oversee teams, budgets, compliance, production, mobile operations, and regular travel between sites.

USUnited States
$82,728 – $91,920 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCollections

Description

  • Lead strategic operations across six fixed blood collection sites in the Indiana Region
  • Maintain regulatory compliance and production performance across collection facilities
  • Support a broad blood-product portfolio, including whole blood, Power Red cells, platelets, and plasma
  • Direct regional collection teams and performance against collection goals, business initiatives, and quality measures
  • Apply biomedical, logistics and supply chain, leadership, and union-relations expertise to collection operations
  • Implement organizational policies while advancing production, cultural change, and transformation initiatives
  • Support volunteer development and provide leadership direction
  • Prepare and monitor the assigned collections budget
  • Oversee mobile operations and related technologies
  • Partner with functional departments to meet collection, quality, service, and process-improvement goals
  • Identify and resolve donor-flow and customer-service issues in collaboration with Donor Recruitment
  • Manage, coach, and mentor supervisors and staff, including evaluations, disciplinary actions, and employment decisions
  • Coordinate staffing, training, communications, regulatory in-services, and onboarding for new employees
  • Align collection activity with patient needs, product mix, and demand requirements
  • Drive American Red Cross vehicles as needed and handle supply and equipment loading, setup, maintenance, and teardown
  • Maintain clear communication across internal departments and external partners
  • Contribute to divisional and national initiatives
  • Work onsite from Indianapolis or Fort Wayne, with regular travel to additional locations of approximately 25–30%

Requirements

  • At least five years of related experience, or an equivalent combination of education and related experience
  • At least three years of management or supervisory experience
  • A bachelor’s degree in science is preferred
  • Biomedical experience is preferred
  • Knowledge of regulatory compliance, group dynamics, customer maintenance, negotiation, and project management is preferred
  • Strong organization skills with the ability to manage competing priorities
  • Ability to quickly absorb information, assess problems, and implement suitable solutions
  • Ability to work independently while building an effective team
  • Strong public-relations and interpersonal skills
  • Ability to work effectively with staff, hospital personnel, physicians, volunteers, and donors
  • Excellent written and verbal communication skills, including training and presentation delivery
  • Proficiency with Microsoft Office, including PowerPoint and Excel
  • Current valid driver’s license and satisfactory driving record
  • Experience working with union employees and managing union relations
  • At least five years of leadership experience in blood banking or blood-product operations
  • Compliance with standard operating procedures and applicable federal, state, and local regulations is required

Benefits

  • Medical, dental, and vision coverage
  • Health Savings Accounts and Flexible Spending Accounts
  • Paid time off starting at 15 days annually, depending on role and tenure
  • Eleven paid holidays, including six core holidays and five floating holidays
  • 401(k) plan with up to a 6% employer match
  • Paid family leave
  • Employee assistance program
  • Short- and long-term disability coverage and insurance
  • Service awards and recognition
  • Relocation assistance may be available

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