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Diebold Nixdorf develops technology for banks, retailers, and grocers, helping them modernize customer experiences and day-to-day operations. Its portfolio includes scalable, AI-enabled solutions, support platforms, and services designed to respond to changing demands across financial services and retail. The company also emphasizes sustainability and broader access to financial services through more efficient, environmentally conscious technology.
Field Service Technician - Florida Remote
Install, troubleshoot, repair, and maintain Diebold Nixdorf hardware and software for banking and retail customers. Provide on-site service, configuration, preventive maintenance, and customer training across an assigned territory.
Description
- Install, troubleshoot, and maintain hardware and software products, primarily at customer locations.
- Complete scheduled inspections, cleaning, minor repairs, and preventive maintenance throughout an assigned territory.
- Verify product performance, resolve faults, and escalate issues under established procedures.
- Diagnose hardware and software failures with appropriate diagnostic tools.
- Repair hardware at the component level and adjust mechanical parts as needed.
- Configure and install required software applications.
- Replenish consumable materials according to instructions.
- Install, relocate, add, modify, and remove hardware and software products.
- Train customers to use and operate installed hardware and software.
- Coordinate service appointments, complete documentation, and contribute to customer satisfaction.
- Take part in training, KPI programs, and special projects.
Requirements
- Relevant education or equivalent professional experience.
- At least 1–2 years of field services experience, or an equivalent combination of education and experience.
- Strong written and verbal communication abilities.
- A valid driver’s license and driving record meeting Diebold Nixdorf fleet standards.
Benefits
- Equal opportunity employment.
- A workplace that values diversity.
- On-the-job, classroom, and online training opportunities.
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