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GE HealthCare
GE HealthCare
H1B Visa SponsorHealthcareMedical TechnologyPharmaceuticals
GE HealthCare develops medical technologies and integrated solutions for precision care. As a standalone healthcare technology company, it works across medical imaging, ultrasound, and healthcare IT to support clinicians, improve hospital efficiency, and enable more precise therapies. Its substantial research and development focus supports ongoing advances in diagnostic and treatment technologies, making GE HealthCare a relevant destination for professionals working in healthcare, medical technology, and related pharmaceutical fields.
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Field Service Engineer, Surgical Imaging — GE HealthCare (Remote, Washington)

Provide field service for GE OEC Surgical C-Arms at customer sites around Seattle and across the Pacific Region. The role covers troubleshooting, installation, repair, maintenance, calibration, customer follow-up, and clinical equipment training.

USUnited StatesWAWashington
$73,200 – $109,800 / year
RemoteFull-timeSeniorLeadEnglish RequiredField Engineer

Description

  • Support customer locations across the Pacific Region as required
  • Provide service and repairs for GE OEC Surgical C-Arm systems
  • Diagnose, install, maintain, and repair assigned equipment
  • Perform preventive maintenance and Field Modification Instructions
  • Order repair parts and manage parts-cycle timelines
  • Keep customer service logs and internal service documentation current
  • Communicate with customers each day to resolve issues and coordinate follow-up
  • Maintain and calibrate tools and testing equipment
  • Comply with Health and Human Services, environmental health and safety, and other applicable regulatory requirements
  • Oversee vendor service delivery in accordance with GE HealthCare policies
  • Escalate customer-service concerns and perform root-cause analysis
  • Support sales activities, including contract renewals and revenue programs
  • Deliver efficient service to accounts within the assigned territory
  • Train clinical personnel on assigned equipment when needed

Requirements

  • Bachelor’s degree in electrical engineering, electrical engineering technology, equivalent military education, or an associate degree plus two years of experience servicing electronic equipment
  • Alternatively, three years of relevant experience and successful completion of the GE HealthCare Field Service Engineer Apprentice Program
  • Alternatively, a high school diploma or GED and at least 12 years of experience servicing electronic equipment
  • Experience working with internal teams and external customers in a solution-oriented service process
  • Experience diagnosing and repairing mechanical, electromechanical, or electronic equipment
  • Experience troubleshooting issues and responding to customer concerns
  • Six Sigma training or certification is preferred
  • Must be legally authorized to work in the United States
  • GE HealthCare does not sponsor employment visas
  • Successful completion of a drug screen, where applicable
  • Some customer vaccination requirements may apply

Benefits

  • Performance-based incentive compensation, potentially including cash bonuses or long-term incentives
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) plan with opportunities for employee and company contributions
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Tuition reimbursement
  • Professional development opportunities
  • Relocation assistance is not provided

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