Commercial Analyst
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Open
Chalhoub Group is a Middle Eastern luxury retailer and brand services company operating across luxury, beauty, fashion, and art de vivre. Its business combines retail, distribution, and marketing services for eight owned brands and more than 300 international brands, with customer experiences delivered through over 750 stores, online channels, and mobile apps. The Group’s 14,000 professionals work across seven countries, while initiatives such as The Greenhouse support innovation among startups and small businesses. Sustainability and evolving customer experiences are central to the company’s approach.
Faces Beauty Consultant, Staff – Cairo On-Site
Provide personalized beauty consultations and drive sales for Chalhoub Group’s luxury retail business. Support product demonstrations, merchandising, inventory, launches, and store performance targets.
Description
- Deliver exceptional service to every customer
- Apply effective sales methods and product expertise to meet sales targets
- Keep the counter clean and replenish products as needed
- Support new product launches and promote featured products
- Maintain merchandising presentation in line with brand standards
- Strengthen the guest experience and build customer loyalty
- Respond to questions about products, pricing, availability, usage, and services
- Identify customer needs and offer appropriate assistance
- Recommend product ranges that match each customer’s needs
- Demonstrate how to use products and explain their benefits
- Drive sales while meeting line and overall sales targets
- Monitor store-level sell-out targets
- Prepare daily sales reports
- Contribute to incentive achievements
- Monitor store-level sales following product launches
- Report inventory shortages through the stock order form
- Process stock receipts according to established procedures
Requirements
- Prior experience in luxury beauty retail
- Flexibility to work retail hours and rotate among store locations based on business needs
- Strong knowledge of customer service and sales environments
- Excellent communication and interpersonal abilities
- A passion for creating personalized, authentic client experiences
- A results-oriented approach
- Ability to understand and meet sales targets and key performance indicators
- Knowledge of makeup and beauty products
- Ability to uphold high grooming standards
Benefits
- Health care coverage
- Contribution toward children’s education
- Remote and flexible working policies
- Exclusive employee discounts
- Learning and development opportunities
- Opportunities to take on varied assignments or pursue internal mobility
- Multiple career development paths
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