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iA Financial Group (Industrial Alliance)
iA Financial Group (Industrial Alliance)
5,001 – 10,000 Employees
FinanceInsurance
iA Financial Group (Industrial Alliance) is a major Canadian insurance and wealth management organization serving clients in Canada and the United States. Founded in 1892 and publicly traded on the Toronto Stock Exchange, the company provides insurance and broader financial services built around client-focused planning and long-term financial needs. Its work spans the finance and insurance sectors, supported by a large team operating across North American markets.
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Event Operations Coordinator

Coordinate registrations, event platforms, logistics and data for iA Financial Group’s corporate events. Support vendors, partners and English-speaking participants across Canada.

CACanadaHybridFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Coordinate administrative, operational and logistical work for corporate events
  • Serve as the main contact for event platforms, registrations and event operations
  • Manage invitations, confirmations and communications with participants
  • Administer and improve event management technology platforms
  • Maintain the integrity, quality and accuracy of event data
  • Prepare participation reports, satisfaction results and performance indicators
  • Follow up with internal partners, vendors and collaborators
  • Manage corporate suites and subscriptions, maintaining related tracking tools
  • Help plan and coordinate logistics for selected events
  • Identify vendors and coordinate venues, promotional items and operational needs
  • Spot operational risks and resolve issues
  • Recommend improvements to processes, tools and the participant experience

Requirements

  • Relevant diploma or equivalent experience providing the skills needed for the role
  • Experience in coordination, administration, operational support or customer service
  • Advanced Excel proficiency
  • Comfort using a range of technology tools and systems
  • Strong attention to detail and organization, with a commitment to quality, accuracy and information integrity
  • Ability to manage competing priorities and deadlines in a fast-paced setting
  • Proactive, service-focused problem solving and interest in continuous process improvement
  • Sound judgment and analytical thinking
  • Ability to work effectively with multiple stakeholders
  • Strong interest in using artificial intelligence tools to improve efficiency and deliverable quality
  • Intermediate English proficiency
  • Ability to occasionally attend events and provide operational support to English-speaking participants, vendors and business partners across Canada

Benefits

  • A workplace that combines learning and development with a shared commitment to excellence
  • Artificial intelligence tools to support individual effectiveness and organizational growth
  • A healthy, safe, equitable and inclusive workplace
  • Flexible hybrid work with access to inspiring, innovative workspaces
  • Flexible group insurance plans
  • Competitive retirement savings program
  • Employee share purchase plan
  • Vacation entitlement, wellness days and personal development days
  • Telemedicine services
  • Employee and Family Assistance Program
  • Ergonomic furniture program
  • Performance bonus program
  • Discounts on iA products

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