Bread Financial
Bread Financial
Bread Financial is a financial services company focused on helping people manage everyday financial decisions, from shopping and borrowing to saving. Its offerings include high-yield savings accounts, certificates of deposit, credit cards such as the Bread Cashback Card and Bread Rewards Card, and Buy Now, Pay Later options. Bread Financial also publishes educational resources covering spending, saving, credit, and debt management, while selected credit products include features such as cash back, purchase protection, and identity theft insurance.

Director of Rewards Development and Delivery

Lead rewards platform strategy, loyalty delivery, and a team of more than 20 associates. Support payment and lending solutions for Bread Financial’s U.S. consumers and brand partners.

Description

  • Set the strategic direction and oversee day-to-day management of the rewards platform.
  • Guide platform planning, business case development, and roadmap decisions with key stakeholders.
  • Lead a team of more than 20 associates.
  • Manage third-party partners responsible for platform development, maintenance, and oversight.
  • Build and maintain the loyalty platform’s strategic roadmap.
  • Oversee operations from intake and quality assurance through continuous improvement.
  • Develop and enforce compliance with regulatory and contractual guidelines.
  • Ensure rewards programs fulfill brand contract commitments.
  • Motivate teams and align people and technology with business decisions.
  • Maintain the control framework and coordinate audit activities.
  • Work with product owners and teams to connect product strategy with delivery.
  • Report to vice presidents and senior leaders, with 2–5 direct reports.

Requirements

  • High school diploma or GED.
  • 13–15 years of experience in financial services, marketing, retail, IT, or analytics.
  • At least 6 years of leadership experience.
  • Experience in rewards and loyalty.
  • Bachelor’s degree in business, marketing, or computer science, or equivalent relevant work experience preferred.
  • Master’s degree in a related field preferred.
  • Previous leadership experience in a similar role preferred.
  • Strategic planning skills.
  • Strategic thinking skills.
  • Leadership skills.
  • Collaboration skills.
  • Communication skills.
  • Must be authorized to work full time in the United States without current or future sponsorship.
  • F-1 student visa holders are ineligible.
  • Willingness to travel up to 5% annually.
  • Ability to work from a Bread Financial office at least 6 days per month, or travel 6 days per month if not located near an office.

Benefits

  • Medical, prescription drug, dental, vision, and other voluntary benefits.
  • Basic and optional life insurance.
  • Supplemental medical plans.
  • Short- and long-term disability coverage.
  • Six weeks of fully paid parental leave after a 180-day waiting period.
  • Immediate enrollment in Bread Financial’s 401(k) plan.
  • 11 paid holidays.
  • Flexible Time Off program.
  • Paid Sick and Safe Time.
  • Illinois Paid Leave for associates based in Illinois.
  • Option to purchase company stock during June and December offering periods.
  • Annual incentive bonus based on individual and company performance.
  • Career development and nontraditional career progression opportunities.
  • Wellness support.
  • Comprehensive benefits, including a 401(k) plan.

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