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SmartBug Media
SmartBug Media
201 – 500 Employees
B2BConsultingMarketing
SmartBug Media is a digital marketing agency serving B2B companies with inbound marketing, content strategy and demand generation. Its work includes SEO and paid media campaigns, HubSpot CRM and marketing automation implementation and management, and consulting on go-to-market strategy and lead generation. The team combines campaign execution with marketing technology expertise to help clients build and improve their demand generation programs.
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Delivery Solutions Architect, HubSpot Integrations

Lead HubSpot integration projects at SmartBug Media, from client discovery and solution design through launch. Turn business needs into architecture, estimates, documentation, and actionable plans for developers.

USUnited States
$110,000 – $125,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredSolutions Engineer
CloudGraphQLSOAPSQL

Description

  • Set technical direction for assigned integration projects from kickoff to launch.
  • Act as a key technical contact for clients during project kickoff.
  • Review signed Statements of Work to clarify scope, deliverables, and timelines.
  • Lead discovery and resolve gaps between the SOW and project requirements.
  • Maintain effort models for integration projects.
  • Prepare technical documentation and client references for HubSpot Custom Integration accreditation.
  • Record requirements and project decisions.
  • Map how data moves and changes between systems.
  • Diagram integration architecture across connected systems.
  • Design automation components such as workflows, triggers, and error handling.
  • Build integrations to remain stable across platforms under load, high volumes, and client-side changes.
  • Turn project plans into developer-ready tasks and hand them to engineering teams.
  • Stay involved during delivery to clarify open questions and help developers move forward.
  • Raise scope gaps, technical risks, and expectation mismatches early.
  • Participate in sales scoping and discovery for new and expanded integration work.
  • Evaluate technical feasibility and deal constraints.
  • Convert client needs into effort estimates, assumptions, and dependencies.
  • Review draft SOWs for clear scope, dependencies, and technical risks.
  • Respond to clients’ technical questions during sales discussions.
  • Use delivery lessons to improve future scoping and estimates.

Requirements

  • Take initiative and care about developing and improving processes.
  • Communicate clearly in writing and conversation with internal and external stakeholders.
  • Apply strong analytical and problem-solving skills.
  • Manage several projects and client relationships independently and professionally.
  • Shift between delivery responsibilities and pre-sales requests as needed.
  • Communicate effectively with developers and sales leads.
  • Spot project obstacles and align stakeholders around solutions.
  • Limit assumptions and uncover essential project requirements.
  • Tackle unfamiliar technical challenges and work effectively in new environments.
  • Adapt to a fast-paced workplace that calls for flexibility.
  • Meet deadlines consistently.
  • Bring 3–5 years of experience in solutions architecture, business analysis, or technical delivery.
  • Read and interpret Statements of Work or comparable technical requirements documents.
  • Have hands-on experience integrating or migrating business systems outside the HubSpot ecosystem.
  • Scope and estimate technical work.
  • Create data maps and/or system diagrams.
  • Understand how data flows between systems.
  • Turn client requirements into documentation developers can act on.
  • Communicate well with clients and lead discovery or requirements-gathering sessions.
  • Present technical recommendations and trade-offs to non-technical audiences.
  • Manage multiple projects and competing priorities.
  • Design integrations that operate reliably in production.
  • Preferred: experience with NetSuite, Salesforce, Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, point-of-sale systems, or industry-specific platforms.
  • Preferred: experience with REST, SOAP, or GraphQL APIs.
  • Preferred: experience with an Integration Platform as a Service (iPaaS) system.
  • Preferred: experience supporting sales through pre-sales, solutions consulting, or scoping.
  • Preferred: familiarity with Lucidchart, Visio, or Miro.
  • Preferred: experience with SQL and relational databases.
  • Preferred: a software development background sufficient to scope developer-ready tasks.

Benefits

  • Work with a fully remote team.
  • Remote work arrangement.

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