Delegate CX
Delegate CX
Delegate CX helps U.S. businesses expand their teams with highly trained global talent. The company combines a proprietary 4D process with structured training to support hiring, onboarding, and the integration of full-time outsourced employees into client organizations. Its work spans consulting, recruitment, and enterprise staffing, with a focus on making team growth more efficient and providing ongoing support as businesses scale.

Communications Associate – Remote Philippines

Create social, intranet, email, print, and podcast content for US-focused small and midsize business clients. Support brand management, reputation building, analytics, strategic communications, and crisis response.

Description

  • Manage content across social media channels
  • Create and update company intranet content
  • Draft and distribute newsletters, announcements, and other email communications
  • Produce brochures, flyers, reports, and other printed materials
  • Develop podcast content featuring DCX people, culture, expertise, and stories
  • Support reputation management and coordinate publicity events
  • Use design and publishing software to produce communication materials
  • Research information relevant to communication materials
  • Write, edit, and proofread content for varied audiences
  • Work with departments to clarify communication needs and objectives
  • Create and execute communication strategies aligned with DCX goals and values
  • Evaluate communication campaigns and refine them as needed
  • Oversee internal and external information flows for accuracy and consistency
  • Create, maintain, and enforce communication policies and procedures
  • Analyze web, email, and social media metrics and report results to management
  • Keep communications consistent with brand guidelines and tone of voice
  • Prepare and manage crisis communication plans
  • Address communication challenges promptly and effectively

Requirements

  • Bachelor’s degree in communications, journalism, public relations, or a related discipline
  • At least three years of relevant communications experience
  • Strong spoken, written, and English-language communication skills
  • Availability for overnight or graveyard shifts in Philippine time, or work within US operating hours
  • Proficiency with desktop publishing tools such as Canva, Adobe Photoshop, and comparable design software
  • Experience producing and editing video and creating engaging multimedia content
  • Proficiency with Microsoft Office, especially SharePoint, plus content management systems and social media platforms
  • Experience creating consistent social media content, coordinating graphics, and managing social media accounts

Benefits

  • Industry-leading salary packages
  • Permanent work-from-home arrangement
  • Transportation allowance
  • Company-provided equipment
  • Internet stipend after regularization
  • HMO coverage
  • PTO credits and service incentive leave
  • Major spring and winter company live events
  • Monthly virtual employee appreciation events
  • Company-sponsored career skills training courses
  • Culture supporting personal and professional growth

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