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Marsh McLennan
Marsh McLennan
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Marsh McLennan is a global professional services firm working across risk, strategy, and people-related advisory services. Its businesses include Marsh, which provides insurance brokerage and risk management; Guy Carpenter, focused on reinsurance and capital strategies; Mercer, serving clients in health, wealth, and career consulting; and Oliver Wyman, specializing in strategy, economics, and brand consulting. With a workforce of more than 85,000 employees worldwide, Marsh McLennan brings together expertise across finance, consulting, marketing, and related professional services. The company’s hiring landscape spans roles supporting client advisory, risk analysis, business strategy, consulting, and operational teams across its four businesses.
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Cloud Operations Engineer, AWS GovCloud

Operate and improve AWS GovCloud infrastructure for Marsh, part of Marsh McLennan, across regulated environments. The role covers compliance, incident response, automation, and reliable cloud operations.

USUnited StatesAZArizonaKYKentuckyTXTexasHybridFull-timeMiddleSeniorEnglish RequiredDevOps Engineer
AWSCloudDNSLinux

Description

  • Deploy, configure, and operate AWS GovCloud infrastructure.
  • Monitor the health, performance, and utilization of GovCloud environments.
  • Respond to alerts and escalate issues when needed.
  • Carry out patching, upgrades, maintenance, and routine operations through approved change processes.
  • Diagnose and resolve infrastructure issues across compute, storage, networking, DNS, IAM, and application connectivity.
  • Support incident response, root cause analysis, and issue resolution within SLA expectations.
  • Maintain compliance with security and operational standards.
  • Coordinate fixes, maintenance, and escalations with internal teams and vendors.
  • Document system configurations and operating procedures.
  • Improve operations through automation and process changes.
  • Identify, recommend, and implement ways to reduce costs.
  • Own a portfolio of work and projects, from defining the approach through delivery.
  • Support audits by collecting findings and preparing documentation.
  • Take part in a rotating weekly on-call schedule.

Requirements

  • Practical experience supporting AWS environments.
  • Proficiency administering Windows and/or Linux servers.
  • Good grasp of AWS infrastructure, including compute, storage, networking, security groups, DNS, and IAM.
  • Familiarity with security and compliance controls in regulated environments.
  • Able to troubleshoot issues across infrastructure and application layers.
  • Strong communication and documentation skills.
  • Strong problem-solving skills and the ability to learn quickly.
  • Able to work independently and collaborate on routine tasks and projects.
  • US citizenship is required.
  • Experience supporting regulated, government, or tightly controlled cloud environments.
  • Prior audit experience, including collecting findings and preparing and submitting documentation to audit requirements.
  • Scripting or automation experience.
  • Familiarity with monitoring and logging tools such as CloudWatch, and with basic log analysis.
  • AWS certification or equivalent cloud credentials.
  • Experience with ITIL-based incident, change, and problem management.
  • Experience using Agile tools to plan, track, and manage operational work.
  • Experience using AI tools to improve productivity and assist with scripting, troubleshooting, and documentation.
  • Experience with FedRAMP or GovRamp.
  • Evidence of improving operational stability, efficiency, and resilience over time.
  • Experience working with geographically distributed teams.

Benefits

  • Professional development opportunities.
  • Interesting work.
  • Supportive leaders.
  • An energetic, inclusive culture.
  • Flexible work environment.
  • Career opportunities.
  • Benefits and rewards that support well-being.
  • Flexibility to work remotely.
  • Opportunities to collaborate, connect, and develop professionally in the office.
  • Support for reasonable accommodation.

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