Hut 8
Hut 8
Hut 8 builds and operates high performance computing infrastructure for Bitcoin mining and other digital workloads. Its services include hosting, managed operations, and repair for Bitcoin mining equipment, alongside computing capacity for areas such as blockchain and artificial intelligence. Hut 8’s facilities draw on varied energy sources, including renewables, and are located in cooler climates that can support efficient mining operations. The company works across crypto, AI, and Web3, bringing together infrastructure and technical teams to support the digital economy.

Senior Site Reliability Engineer, AI Infrastructure

Operate Highrise AI’s scalable GPU infrastructure, improving reliability across multi-site deployments. Manage automation, networking, compute, storage, and incident response.

Description

  • Manage compute, storage, and network resource pools to meet service-level commitments for multi-tenant workloads.
  • Plan capacity, analyze performance, and manage infrastructure lifecycles, including patching, upgrades, and firmware.
  • Automate provisioning, configuration, and service impact mitigation with industry-standard tools.
  • Respond to service disruptions during business hours and through a shared on-call rotation.
  • Lead incident response and implement measures to prevent future impacts.
  • Develop and maintain documentation, technical standards, and operational runbooks.
  • Train and support operations teams as a subject matter expert and escalation resource.
  • Serve as the senior Level 3 incident escalation point and coordinate incident management across domains.
  • Design and run disaster recovery tests.
  • Work directly with customers to support their use cases and improve reliability and performance.
  • Travel to data centers for cluster commissioning, acceptance, and complex troubleshooting as needed.
  • Support critical incidents outside regular business hours.

Requirements

  • College diploma or university degree in computer science, engineering, or a related discipline, or equivalent work experience.
  • At least five years operating compute, networking, and storage infrastructure at scale in 24/7 environments.
  • At least five years of hands-on experience with production compute technologies.
  • Experience supporting OpenStack or a comparable open cloud platform, or strong adjacent experience with modern private cloud stacks.
  • Solid understanding of VLANs, VXLAN, OSPF, BGP, NSX or similar SDN technologies, routing, switching, and load balancing.
  • Hands-on experience using scripting or programming languages for automation.
  • Familiarity with basic database concepts.
  • Experience with automation and infrastructure-as-code tools is an asset.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize and complete work in a high-pressure environment.
  • Strong customer service orientation.
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively with minimal supervision.
  • A continuous improvement mindset and a proactive approach to automating operational toil.

Benefits

  • Opportunity to influence the performance, reliability, and production readiness of large-scale AI clusters.
  • Work alongside experienced infrastructure engineers.
  • Help establish technical standards for a growing global AI infrastructure platform.
  • Collaborate with colleagues from diverse educational and professional backgrounds.
  • Opportunity to design and propose products, services, and initiatives to leadership.
  • Merit-based environment with opportunities to learn from colleagues at all levels.
  • Build lasting professional connections.
  • Reasonable accommodations are available for individuals with disabilities.

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