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Wells Fargo
Wells Fargo
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Wells Fargo is a multinational financial services company operating across banking and related financial products. Its hiring landscape includes opportunities for early-career professionals, experienced specialists, and leaders, with an emphasis on collaboration, innovation, and an inclusive workplace culture. The company also highlights development programs designed to support career progression across its broad workforce.
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Senior Systems Operations Engineer — Wells Fargo (Hybrid)

Improve the resilience, observability, and automation of Wells Fargo’s enterprise technology. Support large-scale Java and .NET production systems across multiple U.S. offices.

USUnited StatesIAIowaMNMinnesotaNCNorth CarolinaOHOhioTXTexas
$41 – $74 / hour
HybridFull-timeSeniorEnglish RequiredDevOps Engineer
.NETAnsibleCloudGrafanaJavaJenkinsMongoDBNoSQLOracleRDBMSSplunkTerraform

Description

  • Oversee systems and infrastructure within the Systems Operations function.
  • Improve efficiency and reduce manual effort in operational tasks.
  • Assess support systems, application software, and management tools to maximize availability.
  • Collaborate with engineering and application teams to build and support secure, scalable, highly available platforms.
  • Advance reliability through observability, automation, and ongoing service optimization.
  • Lead incident response, root cause analysis, and reliability initiatives.
  • Resolve technical problems with vendors and technical staff.
  • Guide teams in delivering technical work according to process controls and standards.
  • Support production applications and infrastructure at scale.

Requirements

  • Bring at least four years of systems engineering or technology architecture experience, or equivalent experience gained through work, training, military service, or education.
  • Have at least three years of experience leading production application support at scale.
  • Know ITIL-aligned incident, problem, and change management practices.
  • Have at least three years of experience implementing application observability with tools such as AppDynamics, Splunk, Elastic, BigPanda (AIOps), Grafana, or Microsoft Application Insights.
  • Have at least three years of experience supporting large-scale Java and .NET applications.
  • Bring strong relational database expertise, including Oracle and MSSQL.
  • MongoDB NoSQL experience is a plus.
  • Experience supporting AI/ML-enabled production systems is desired.
  • Understand model observability, prompt and configuration change management, data drift, failure modes, and incorporating AI signals into incident response and SRE practices.
  • Understand on-premises, client-server, private cloud, hybrid cloud, and public cloud environments.
  • Experience with CI/CD tools such as Jenkins, Artifactory, and Harness, and with Terraform, is desired.
  • Experience reducing operational toil through Ansible or similar automation is desired.
  • Experience with runbook automation and self-healing patterns is desired.
  • Experience operating resilient systems, including F5 and AVI traffic management, fault tolerance, and data replication, is desired.
  • Be available for periodic evening and weekend on-call rotations.
  • Work in the office at least three days per week.

Benefits

  • Health coverage
  • 401(k) plan
  • Paid leave
  • Disability coverage
  • Life, critical illness, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings programs
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Incentive opportunities may be available

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