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Marsh McLennan
Marsh McLennan
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Marsh McLennan is a global professional services firm working across risk, strategy, and people-related advisory services. Its businesses include Marsh, which provides insurance brokerage and risk management; Guy Carpenter, focused on reinsurance and capital strategies; Mercer, serving clients in health, wealth, and career consulting; and Oliver Wyman, specializing in strategy, economics, and brand consulting. With a workforce of more than 85,000 employees worldwide, Marsh McLennan brings together expertise across finance, consulting, marketing, and related professional services. The company’s hiring landscape spans roles supporting client advisory, risk analysis, business strategy, consulting, and operational teams across its four businesses.
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Cloud Operations Engineer, AWS GovCloud

Operate and maintain AWS GovCloud infrastructure supporting Marsh McLennan’s risk and consulting business. Keep services reliable through monitoring, incident response, automation, compliance, and cost optimization.

USUnited StatesAZArizonaKYKentuckyTXTexasHybridFull-timeMiddleSeniorEnglish RequiredDevOps Engineer
AWSCloudDNSLinux

Description

  • Deploy, configure, and maintain AWS GovCloud infrastructure.
  • Track environment health, performance, and resource use.
  • Handle alerts and escalate issues when needed.
  • Carry out patches, upgrades, maintenance, and routine operations through approved change controls.
  • Diagnose and resolve issues across compute, storage, networking, DNS, IAM, and application connectivity.
  • Support incident response, root cause analysis, and resolution within SLA expectations.
  • Uphold security and operational standards.
  • Coordinate fixes, maintenance, and escalations with internal teams and vendors.
  • Develop and maintain configuration records and operating procedures.
  • Improve operations through automation and process refinements.
  • Identify and deliver opportunities to reduce costs.
  • Lead an assigned portfolio of work and projects from planning through delivery.
  • Assist audits by collecting findings and preparing supporting documentation.
  • Take part in a rotating weekly on-call schedule.

Requirements

  • US citizenship is required.
  • Hands-on experience supporting AWS environments.
  • Proficiency in Windows and/or Linux server administration.
  • Sound knowledge of AWS infrastructure, including compute, storage, networking, security groups, DNS, and IAM.
  • Familiarity with security and compliance controls in regulated settings.
  • Ability to troubleshoot issues across infrastructure and application layers.
  • Strong communication and documentation abilities.
  • Strong problem-solving skills and capacity to learn quickly.
  • Able to work independently and collaboratively on routine tasks and projects.
  • Experience supporting regulated, government, or highly controlled cloud environments.
  • Prior audit experience, including collecting findings and preparing and submitting documentation to meet audit requirements.
  • Scripting or automation experience.
  • Familiarity with monitoring and logging tools such as CloudWatch, including basic log analysis.
  • AWS certification or equivalent cloud credentials.
  • Experience with ITIL incident, change, and problem management practices.
  • Experience using Agile tools to plan, track, and manage operational work.
  • Experience using AI tools to improve productivity and assist with scripting, troubleshooting, and documentation.
  • Experience with FedRAMP or GovRamp.
  • Track record of improving operational stability, efficiency, and resilience over time.
  • Prior experience working on a geographically distributed team.

Benefits

  • Professional development opportunities.
  • Engaging work with supportive leaders.
  • An inclusive and energetic workplace culture.
  • Career growth opportunities.
  • Benefits and rewards that support well-being.
  • Flexible working arrangements.
  • Remote work flexibility.
  • Opportunities to collaborate, connect, and develop professionally in the office.

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