ACM Global Laboratories
ACM Global Laboratories
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
ACM Global Laboratories provides clinical trial testing and laboratory services for research programs conducted across more than 65 countries. Its work spans bioanalysis of small and large molecules, biomarker analysis, routine safety testing, flow cytometry, advanced sample tracking, specimen management, and global logistics. The company also supports toxicology and drug-development programs by measuring compounds and metabolites in biological samples with a focus on reliable, high-sensitivity results. By combining laboratory testing, sample management, and clinical logistics, ACM Global Laboratories helps healthcare and life sciences organizations generate the data needed to advance clinical development projects.

Clinical Trials Scientific Affairs Supervisor - UK Remote

Lead clinical-trial scientific affairs activities, including laboratory testing requirements, referral-laboratory coordination, and RFP support. Manage team performance, training, escalations, and process improvement for ACM Global Laboratories.

Description

  • Direct departmental performance, resource allocation, work prioritization, and performance measurement
  • Manage the team’s daily workload and activities
  • Recruit, coach, train, develop, and evaluate direct reports
  • Act as the department’s escalation lead and strategic point of contact
  • Lead or contribute to cross-functional process improvement programs
  • Create and deliver training plans and supporting materials
  • Offer coaching, mentoring, performance guidance, and career development support
  • Collaborate with HR on talent management, performance, employee relations, and development matters
  • Assess clinical-trial testing needs and identify suitable testing facilities
  • Prepare and review pricing documentation and resolve discrepancies
  • Build and maintain relationships with ACM and referral laboratories
  • Supply scientific and technical details for client RFP and RFI responses
  • Coordinate testing methods and record referred-testing details throughout active studies
  • Facilitate information flow between Laboratory Operations and Sales
  • Escalate study, testing, and referral-laboratory concerns and support root-cause investigations
  • Coordinate with internal and external partners and join client teleconferences
  • Advise clinical-trial operations teams and external clients
  • Maintain global SOPs, templates, and operational tools
  • Review upcoming work and assess staffing capacity and workload
  • Act as a subject-matter expert and escalation contact for internal and external clients
  • Complete additional assigned responsibilities

Requirements

  • Hold a bachelor’s degree in a relevant scientific field or have at least 3 years of experience as a Clinical Laboratory Scientist
  • Bring at least 5 years of laboratory experience in a clinical or otherwise regulated environment
  • Demonstrate strong interpersonal and communication abilities
  • Use effective time-management and organizational skills
  • Manage multiple projects while meeting tight deadlines
  • Work effectively both independently and as part of a team
  • Use Microsoft Office proficiently
  • Have generalist laboratory experience
  • Lead and positively motivate colleagues
  • Demonstrate a constructive, solutions-oriented approach
  • MT (ASCP) certification is preferred
  • Be available Monday through Friday during daytime hours for 37.5 hours per week
  • Be able to perform primarily sedentary, office-based work involving extended sitting and computer use
  • Follow company policies and procedures while protecting patient confidentiality

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