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Trillium Health Resources
Trillium Health Resources
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Trillium Health Resources is a North Carolina specialty care manager serving people with serious behavioral health needs, intellectual and developmental disabilities, and traumatic brain injuries. As an LME/MCO, the organization supports access to mental health and substance use services through tailored care management, preventive health screenings, and crisis intervention. Its work centers on improving health outcomes and coordinating support for members and vulnerable communities.
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Care Manager – Intellectual/Developmental Disabilities, North Carolina Remote

Coordinate complex, person-centered services for children, adolescents, and adults with intellectual and developmental disabilities at Trillium Health Resources. The role includes assessments, care monitoring, referrals, rights education, and service planning.

USUnited StatesNCNorth Carolina
$56,270 – $68,428 / year
RemoteFull-timeJuniorMiddleEnglish RequiredManager

Description

  • Coordinate complex care and monitor members with primary intellectual or developmental disabilities and possible mental health, substance use, or complex medical needs
  • Complete assessments and care coordination to support quality services and meet waiver requirements
  • Support integrated care management through multidisciplinary teamwork and appropriate referrals
  • Apply person-centered planning approaches to collect information and respond to individual needs
  • Educate members about their rights and responsibilities and help them exercise those rights
  • Complete Discovery activities, including information collection and assessment, to support the planning process
  • Explain Medicaid and state-funded services, available options, requirements, and natural or community-based resources to members and legally responsible individuals
  • Help members and legally responsible individuals make objective, informed choices among service providers
  • Provide services to children, adolescents, and adults with intellectual and developmental disabilities

Requirements

  • Must qualify for QP status
  • Meet one of the following qualifications: full licensure from the North Carolina governing board for Human Services professions; full RN licensure in North Carolina plus four years of full-time MH/DD/SA experience; a master's degree in a human services field plus one year of full-time MH/DD/SA experience; a bachelor's degree in a human services field plus two years of full-time MH/DD/SA experience; or a bachelor's degree in another field plus four years of full-time MH/DD/SA experience
  • For members requiring LTSS support, have at least two years of experience in LTSS or HCBS coordination, care delivery monitoring, and care management
  • Hold a valid driver's license
  • Reside in North Carolina within 75 miles of Trillium's South Central Region
  • Live in an eligible South Central Region county: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, or Wayne
  • Be willing to serve every county in the region, including Duplin, Sampson, and Pender
  • Be able to travel throughout the catchment area as needed
  • Preferred: bachelor's degree in human services
  • Preferred: experience with the Innovation Waiver or intellectual and developmental disabilities population, including writing person-centered plans
  • Pass a drug test as a condition of employment

Benefits

  • Competitive benefits package
  • Work-from-home options for most positions
  • Flexible scheduling available for some roles with management approval
  • Employee health insurance coverage with no premium
  • Flexible Spending Accounts
  • 24 days of paid time off plus 12 paid holidays during the first year
  • North Carolina Local Government Retirement Pension defined-benefit plan
  • 401(k) plan with a 5% employer match and immediate vesting
  • Employer qualifies for Public Service Loan Forgiveness
  • Quarterly stipend for remote-work supplies

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