AT&T
AT&T
AT&T is a telecommunications and technology company serving consumers, businesses, and public-sector organizations through wireless, internet, and fiber services. Its work spans network innovation, including collaborations focused on Open RAN, as well as FirstNet public-safety connectivity, disaster recovery, consumer devices, and data privacy. The company also emphasizes sustainability, cultural inclusion, corporate responsibility, and public policy. With a large workforce and a long operating history, AT&T offers career opportunities connected to communications infrastructure, digital technology, customer services, and responsible innovation.

Bilingual Spanish Assistant Manager - AT&T Retail, New York

Support AT&T retail operations in New York by managing store performance, merchandising, and sales goals. Lead and coach wireless sales consultants while delivering excellent customer service.

Description

  • Work with the store manager to direct day-to-day retail operations
  • Support merchandising activities and product launches
  • Drive progress toward and beyond sales targets
  • Ensure customers receive an exceptional experience with AT&T products and services
  • Coach retail sales consultants to achieve service and sales objectives
  • Lead, manage, and develop the retail team
  • Oversee store operations while supporting the delivery of leading services, entertainment, and technology

Requirements

  • Fluency in both Spanish and English
  • Strong communication and people-leadership abilities
  • At least three years of sales or customer-service experience in telecommunications or a comparable industry
  • Previous experience managing others
  • Strong planning, analytical, and problem-solving capabilities
  • Knowledge of wireless terminology, market developments, and AT&T mobility systems
  • Ability to work with key stakeholders on initiatives extending beyond the store
  • Strategic mindset with the ability to advocate for and implement change
  • Ability to motivate a team through strong performance, cooperation, and shared accountability
  • Ability to apply professional judgment to analyze issues and resolve problems
  • Self-directed approach with a focus on initiative and measurable results

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Tuition reimbursement
  • Paid vacation and holidays, including at least 23 vacation days annually and nine company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond state and local legal requirements may be available, though it is not protected
  • Adoption reimbursement
  • Short- and long-term disability coverage
  • Life and accidental death insurance
  • Supplemental programs covering critical illness and accidents, hospital indemnity, and group legal services
  • Employee Assistance Programs
  • Broad employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and available fiber service, and AT&T phones
  • Relocation assistance may be available subject to confirmed eligibility
  • Paid training
  • Additional starting pay may be available for bilingual employees
  • Commission opportunities of up to $18,000 when all sales goals are achieved

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