Mangone Law Firm, LLC

11 – 50 Employees

Mangone Law Firm, LLC is a legal practice focused on helping individuals pursue lawful immigration status in the United States. Led by attorney Auguy Mangone, the firm assists people who have experienced harm or may face danger if they return to their home countries. Its humanitarian immigration work includes family reunification and visa pathways such as T visas for abuse survivors, VAWA protections for people facing extreme cruelty, U visas for certain crime victims, and Special Immigrant Juvenile visas for minors who have experienced abandonment, abuse, or neglect. The firm emphasizes individualized guidance, confidentiality, and flexible payment plans throughout the immigration process.

Company Jobs

Bilingual Immigration Intake Coordinator

Lead client intake and pre-consultation quality for Mangone Law Firm, a New Jersey immigration practice. Oversee Qleads, team standards, and process improvements in this remote role.

3 weeks ago

$14 – $18 / hour

Remote Full-time Middle Senior English Required Spanish Required Bilingual

Description

Lead the Intake team, making sure each Qlead is complete and entered in CampLegal within 24 hours.
Monitor deadlines and quality, review team work, and promptly address any issues.
Create and review useful pre-consultation notes on immigration status, documents, eligibility factors, hardships, and relevant history.
Spot opportunities to improve processes and recommend changes.
Train team members and strengthen the quality of their work.
Work closely with Client Intake to maintain consistency as Qleads become active clients.

Requirements

Experience leading or coordinating a team, overseeing daily work, deadlines, and the quality of collected information.
Demonstrated ability to gather complete and accurate client information before consultations.
Careful attention to detail and sound judgment when reviewing team work, finding errors or gaps, and identifying process improvements.
Strong communication skills for giving team feedback and direction and preparing clear, actionable pre-consultation notes.
Able to manage multiple cases and people under pressure while remaining professional and resilient.
Flexible availability and willingness to work different shifts as needed.
Fluent in both English and Spanish.

Benefits

Ongoing opportunities to develop professionally and advance your career.
A varied, challenging workplace that recognizes and rewards your contributions.
An opportunity to help people pursue a better life in the United States.
Paid time off after 12 months.

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