Staffing For Doctors
Staffing For Doctors
11 – 50 Employees
B2BHealthcareRecruitment
Staffing For Doctors is a U.S.-based healthcare staffing company that connects medical practices with HIPAA-trained, specialty-matched virtual medical assistants and clinical support professionals. Its remote teams support practices with scheduling, EHR documentation, charting, prior authorizations, patient communication, and other administrative and clinical workflows across a range of specialties. The company focuses on compliance, secure data handling, and structured onboarding, serving practices through its staffing, portal, and customer support processes.

Bilingual Referral and Prior Authorization Coordinator

Process referrals and insurance prior authorizations in eClinicalWorks for a U.S. primary care practice. Support patient scheduling, calls, intake, and front-desk operations remotely.

Description

  • Prepare and submit patient referrals using eClinicalWorks (eCW).
  • Confirm patient and insurance information is accurate.
  • Add the required clinical records to referrals.
  • Coordinate with specialist offices and monitor referrals through completion.
  • Check insurance rules for prior authorization.
  • File authorization requests through insurer portals.
  • Collect supporting medical records and monitor deadlines.
  • Refer denied claims for further review.
  • Keep patients and providers updated on referral and authorization progress.
  • Answer and place calls using Weave.
  • Book patient appointments.
  • Complete patient intake and registration.
  • Maintain current patient demographic records.
  • Confirm patients' insurance coverage.
  • Manage follow-up messages.

Requirements

  • Recent, practical experience with eClinicalWorks (eCW) in a U.S. medical practice is required.
  • Able to independently manage referrals and insurance prior authorizations from start to finish.
  • Fluent in English and Spanish, with clear, professional spoken English.
  • Experience in U.S. medical practices; primary care or family medicine experience is preferred.
  • Willing to take on phone support, patient scheduling, and front-desk reception duties.
  • Knowledge of medical terminology, insurance communications, and HIPAA requirements.
  • Experience with Weave VoIP phone systems is preferred.
  • Experience handling a high volume of referrals and prior authorizations is preferred.
  • Experience verifying insurance benefits and welcoming patients at the front desk is preferred.

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