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Mangone Law Firm, LLC
Mangone Law Firm, LLC
11 – 50 Angajați
B2CImpact socialJuridic
Mangone Law Firm, LLC este o societate de avocatură axată pe sprijinirea persoanelor care urmăresc obținerea unui statut legal de imigrație în Statele Unite. Condusă de avocatul Auguy Mangone, firma asistă persoane care au fost vătămate sau care s-ar putea confrunta cu pericole dacă s-ar întoarce în țările lor de origine. Activitatea sa în domeniul imigrației umanitare include reunificarea familiei și căi de obținere a vizelor, precum vizele T pentru supraviețuitorii abuzurilor, protecțiile VAWA pentru persoanele care se confruntă cu cruzime extremă, vizele U pentru anumite victime ale infracțiunilor și vizele pentru minori imigranți speciali destinate minorilor care au suferit abandon, abuz sau neglijare. Firma pune accent pe îndrumare personalizată, confidențialitate și planuri de plată flexibile pe tot parcursul procesului de imigrație.
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Locurile de muncă ale companiei

Bilingual Immigration Intake Coordinator

Lead client intake and pre-consultation quality for Mangone Law Firm, a New Jersey immigration practice. Oversee Qleads, team standards, and process improvements in this remote role.

ARArgentinaCOColumbiaECEcuadorMXMexicNINicaraguaPEPeru
14 $ – 18 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăBilingv

Descriere

  • Lead the Intake team, making sure each Qlead is complete and entered in CampLegal within 24 hours.
  • Monitor deadlines and quality, review team work, and promptly address any issues.
  • Create and review useful pre-consultation notes on immigration status, documents, eligibility factors, hardships, and relevant history.
  • Spot opportunities to improve processes and recommend changes.
  • Train team members and strengthen the quality of their work.
  • Work closely with Client Intake to maintain consistency as Qleads become active clients.

Cerințe

  • Experience leading or coordinating a team, overseeing daily work, deadlines, and the quality of collected information.
  • Demonstrated ability to gather complete and accurate client information before consultations.
  • Careful attention to detail and sound judgment when reviewing team work, finding errors or gaps, and identifying process improvements.
  • Strong communication skills for giving team feedback and direction and preparing clear, actionable pre-consultation notes.
  • Able to manage multiple cases and people under pressure while remaining professional and resilient.
  • Flexible availability and willingness to work different shifts as needed.
  • Fluent in both English and Spanish.

Beneficii

  • Ongoing opportunities to develop professionally and advance your career.
  • A varied, challenging workplace that recognizes and rewards your contributions.
  • An opportunity to help people pursue a better life in the United States.
  • Paid time off after 12 months.

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