Cencora
Cencora
Cencora works across healthcare, logistics, and consulting to support the delivery of medicines and health solutions for people and animals. Building on the legacy of AmerisourceBergen, the company provides specialty logistics and warehousing, drug research and clinical development support, commercialization and patient access services, and wholesale and specialty distribution. Its customers include pharmaceutical companies, physician practices, pharmacies, and health systems, alongside organizations serving animal health. Cencora’s broad operating model connects products, services, and supply-chain expertise across the healthcare ecosystem.

Bilingual French Drug Safety Associate – Cencora, Canada Remote

Cencora is seeking a bilingual French Drug Safety Associate to review adverse events and product quality complaints for Canadian patient and provider support programs. The role covers pharmacovigilance data entry, literature screening, reconciliations, quality checks, and follow-up activities.

Description

  • Process and document relevant clinical information according to SOPs, protocols, and applicable legislation
  • Coordinate with internal and external clients to obtain missing information or clarification
  • Review source documents, including visit reports and PIRs
  • Triage adverse events and product quality complaints
  • Record and submit adverse event and product quality information in program-specific databases
  • Organize and file incoming documentation
  • Conduct quality checks on adverse event reports
  • Support or complete source data verification activities
  • Screen medical and scientific literature for safety-related information
  • Prepare reconciliation reports, transcription translations, and redactions
  • Draft and manage requested follow-up letters and data clarifications
  • Support the non-conformance and CAPA process
  • Complete other assigned duties and tasks as needed

Requirements

  • College-level education is required
  • A diploma or degree focused on Life Sciences is strongly preferred
  • One to three years of experience in Medical Information, Clinical Research, Drug Safety, or comparable pharmacy or pharmaceutical work
  • Familiarity with the pharmacovigilance industry
  • Current knowledge of pharmacovigilance guidance from Health Canada, the US FDA, EMEA, and ICH
  • Experience in medical or pharmaceutical environments is an asset
  • Knowledge of medical terminology is an asset
  • Fluency in English and French is required
  • Strong analytical ability
  • Clear and effective written and verbal communication
  • Effective interpersonal skills
  • Strong organization and multitasking ability
  • Exceptional attention to detail
  • Consistent ability to meet deadlines
  • Strong problem-solving ability
  • Proficiency with Microsoft Word, Excel, PowerPoint, and other Office applications
  • Reliable internet access for remote work

Benefits

  • Medical, dental, and vision coverage
  • Backup dependent-care support
  • Adoption assistance
  • Infertility coverage
  • Family-building support
  • Behavioral health resources
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Mentorship opportunities
  • Employee resource groups
  • Volunteer activities
  • Remote work arrangement

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