AMA - Alberta Motor Association is a membership-based organization serving Albertans through automotive, travel, insurance, and mobility-related services. Its work includes roadside assistance, vehicle registration, driving instruction, travel support, insurance products, and member rewards, alongside programs focused on motorist safety and community wellbeing. With a workforce of 1,001–5,000 employees, AMA operates across the automotive, travel, and logistics sectors and supports both individual members and businesses.
Automobile Claims Adjuster
Help AMA members navigate and resolve automobile insurance claims with empathetic service. The hybrid-light role is based in Edmonton or Calgary.
Description
- Serve members with excellent customer service
- Explain the claims process and how each claim will be handled
- Investigate and negotiate automobile insurance claims
- Resolve automobile insurance claims
- Report to the Claims Supervisor
- Collaborate with the claims team and share knowledge and expertise
Requirements
- High school diploma or equivalent
- Previous insurance adjusting or related insurance experience
- Clear communication skills
- Professional telephone manner and etiquette
- CIP designation or progress toward it is an asset
- Ability to work in a fast-paced setting
- Ability to manage multiple claims and competing priorities
- Strong organization and time management skills
- Investigation and negotiation skills
- Fair, empathetic approach and sound judgment
Benefits
- Competitive pay and flexible benefits
- Employer-funded retirement savings plan
- Exclusive employee discounts on travel, insurance, memberships, and more
- Complimentary travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work arrangements to suit your lifestyle