Senior Director of Contact Center
Ventra HealthLead Ventra Health’s nationwide healthcare revenue cycle contact center, with a focus on patient experience, operational results, technology adoption, and large-scale team leadership.
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HORBACH एक जर्मन वित्तीय सलाहकार कंपनी है, जो निजी और कॉर्पोरेट ग्राहकों को बीमा, निवेश, सेवानिवृत्ति, बंधक वित्तपोषण, आय सुरक्षा, संपत्ति निर्माण और परिसंपत्ति संरक्षण के क्षेत्रों में व्यक्तिगत योजना सेवाएँ प्रदान करती है। इसकी सलाहकारी सेवाओं में स्वास्थ्य, जीवन, देयता, गृह-सामग्री और कानूनी खर्च बीमा जैसी कवरेज शामिल हैं। HORBACH चिकित्सकों, शिक्षकों और सिविल सेवकों जैसे पेशेवरों को भी सहायता प्रदान करती है, जबकि इसकी कॉर्पोरेट परामर्श सेवाओं में कंपनी पेंशन योजनाएँ और कॉर्पोरेट वित्तपोषण शामिल हैं।
German-Speaking Sales Representative (Full-Time, Hybrid in Hamburg)
Support prospective customers through warm-lead outreach and structured introductory conversations. Help financial advisors maintain CRM records and prepare client appointments.
विवरण
- Guide prospective customers by phone using an established conversation script
- Lead structured introductory consultations to understand customer needs
- Record and update contact information in the CRM system
- Coordinate and prepare advisory appointments for the financial services team
- Contribute to events, seminars, and team activities
- Follow up with warm leads
- Support financial advisors with appointment preparation
आवश्यकताएँ
- University entrance qualification, completed commercial training, or an equivalent or higher qualification
- Must reside in Germany
- Work in a structured, accountable, and solution-focused manner
- Communicate clearly, professionally, and courteously in person, by phone, and through digital channels
- Be comfortable working within established systems and defined processes
- Take ownership of assigned duties and complete them reliably
- Previous sales experience is advantageous but not essential
- Background in customer consulting, sales, or financial services is beneficial but not required
- Applicants changing careers are welcome
लाभ
- Regular working hours
- Clearly defined processes and responsibilities
- Structured onboarding lasting two to four weeks, supported by checklists and conversation guides
- Opportunity for long-term collaboration
- Modern Hamburg office with a remote-work option
- Collaborative, team-focused workplace
- Practical workflows, checklists, and supporting tools
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