The Suite
The Suite
51 – 200 कर्मचारी
SaaSपरामर्शविपणन
The Suite is an invite-only professional network and events platform for C-suite and senior executives. Its AI-enhanced member platform brings leaders together in curated peer communities across areas such as legal, finance, and executive leadership, alongside private virtual and in-person events. Members use the network to exchange expertise, work through complex business challenges, and build trusted professional relationships that support better-informed decisions.

Director of Business Operations

Lead business systems, data, and AI programs for The Suite’s executive communities, shaping the tools and processes that support their operations.

विवरण

  • Own the business systems stack and set its roadmap
  • Establish standards for internal tools, automations, and agents
  • Review Airtable systems and determine what to retain, improve, migrate, or rebuild
  • Map and improve processes across teams
  • Eliminate redundant tools and automations, unnecessary notifications, and avoidable meetings
  • Manage the Business Operations team across IT helpdesk, Airtable upkeep, vendor management, and process documentation
  • Direct a company-wide effort to resolve email deliverability issues
  • Work with Engineering to develop and maintain a unified data layer spanning HubSpot, Postgres, Airtable, and other sources
  • Lead The Suite’s AI transformation and enablement program
  • Guide the cross-functional AI Enablement team
  • Help teams deploy and retire AI automations and agents they have built

आवश्यकताएँ

  • Demonstrated success designing and operating business systems at scale, preferably at SaaS or high-growth companies
  • Hands-on experience with a modern operations toolkit such as HubSpot, Airtable, Zapier, n8n, Google Workspace, Ramp, and Chargebee
  • Experience building AI agents and enabling others to build them
  • Experience piloting internal AI initiatives and integrating them into regular operations
  • History of auditing complex automation environments, reducing technical debt, and establishing documentation and tool standards
  • Strong knowledge of email deliverability infrastructure and best practices
  • Experience consolidating data from sources such as HubSpot, Postgres, and Airtable into unified reporting
  • Experience leading operations teams and driving cross-functional change
  • Strategic judgment and clear communication
  • Authorized to work legally in the United States

लाभ

  • Equity
  • Bonus

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