Head of Engineering
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Lead Angkas’ engineering teams across rider and driver apps, backend platforms, and operations tools. Improve reliability and delivery while guiding the organization’s shift toward AI-enabled engineering.
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Sand Cherry एक परामर्श फर्म है जो संगठनों को अपने संचालन, ग्राहक अनुभवों और डिजिटल क्षमताओं में सुधार करने में सहायता करती है। इसका कार्य ब्रॉडबैंड, दूरसंचार, आईटी, मीडिया, स्वास्थ्य सेवा, वित्तीय सेवाओं, मार्केटिंग और लॉजिस्टिक्स जैसे क्षेत्रों में फैला है। फर्म व्यावसायिक प्रक्रियाओं के अनुकूलन, परियोजना प्रबंधन, रणनीतिक पहलों और डिजिटल रूपांतरण में विशेषज्ञता रखती है। Sand Cherry अधिक कुशल प्रक्रियाओं और टिकाऊ व्यावसायिक विकास की तलाश करने वाले ग्राहकों के लिए उनकी आवश्यकताओं के अनुरूप समाधान विकसित करती है और अपने दृष्टिकोण में विविधता व समावेशन को महत्व देती है।
Business Process Analyst, Hybrid – Sand Cherry
Document Operations, Order to Cash (O2C), and Procure to Pay (P2P) workflows for Sand Cherry client engagements. Map current processes and assess opportunities for improvement.
विवरण
- Facilitate discovery sessions, workshops, and interviews with stakeholders, process owners, and subject matter experts.
- Record discussion notes, decisions, outstanding questions, risks, and follow-up actions.
- Document existing Operations, Order to Cash (O2C), and Procure to Pay (P2P) processes.
- Build and maintain current-state process maps, including swim lane diagrams of activities, ownership, handoffs, decisions, systems, and dependencies.
- Document process roles and responsibilities and maintain related process narratives.
- Gather and organize information on systems, data flows, reports, controls, metrics, and process handoffs.
- Check process documentation, procedures, controls, reports, and supporting materials for completeness and consistency.
- Spot manual work, bottlenecks, excessive handoffs, duplication, process gaps, and complexity.
- Maintain a record of process issues and potential improvements.
- Group improvement opportunities into quick wins and longer-term initiatives.
- Assess business impact, risk, complexity, dependencies, and implementation factors.
- Conduct qualitative and quantitative analysis to support findings and recommendations.
- Develop documentation and presentations for business and leadership stakeholders.
- Monitor deliverables, action items, document versions, and stakeholder feedback.
- Work with the senior consultant and client stakeholders to validate documentation and make revisions.
आवश्यकताएँ
- At least 3 years of experience in business analysis, process improvement, operations analysis, project coordination, or related consulting work.
- Some experience documenting business processes, workflows, procedures, or requirements.
- Experience creating or revising process maps, swim lane diagrams, workflow documents, or process narratives.
- Microsoft Visio or a comparable process mapping tool experience is preferred.
- Exposure to O2C, P2P, Finance, Operations, Procurement, Supply Chain, or related functions is preferred.
- Able to gather, organize, and synthesize information from interviews, documents, reports, and data sources.
- Detail-oriented, with a focus on accurate, well-organized documentation.
- Strong written and verbal communication skills, including asking clarifying questions and summarizing stakeholder input.
- Proficient in Microsoft PowerPoint, Excel, and Word.
- Able to manage multiple tasks, meet deadlines, and contribute in a fast-paced, collaborative environment.
- Able to work independently with guidance, handle ambiguity, and learn unfamiliar business processes quickly.
- Familiarity with Lean, Six Sigma, Business Process Management (BPM), or continuous improvement methods is a plus.
- Must be available to work Central Time hours.
- Must have full U.S. work authorization without visa sponsorship or transfer.
- Contract-to-contract (C2C) arrangements are not accepted.
लाभ
- Eight-week short-term consulting engagement.
- Professional career development opportunities.
- Investment in consultants and support for employee empowerment.
- Autonomy and personal responsibility in managing workloads.
- Opportunity to join a digital workforce.
- Recognition for contributions.
- Friendly, communicative consulting culture.
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