Workiy Inc.
Workiy Inc.
Workiy Inc. एक डिजिटल समाधान और परामर्श कंपनी है, जो व्यवसायों को अपनी ऑनलाइन गतिविधियों का निर्माण, प्रबंधन और सुधार करने में सहायता करती है। इसकी सेवाओं में वेब और मोबाइल एप्लिकेशन विकास, कस्टम सॉफ्टवेयर, UX/UI डिज़ाइन, डिजिटल मार्केटिंग, क्लाउड परिवर्तन और एंटरप्राइज़ एप्लिकेशन प्रबंधन शामिल हैं। Workiy Drupal, Shopify और Salesforce जैसे प्लेटफ़ॉर्म के साथ भी काम करती है तथा डिजिटल उत्पादों, ग्राहक अनुभवों और व्यावसायिक प्रक्रियाओं को सहयोग देने के लिए तकनीकी विशेषज्ञता को ई-कॉमर्स और मार्केटिंग क्षमताओं के साथ जोड़ती है।

Atlassian Systems Analyst (Canada Remote)

Manage Jira, integrations, migrations, and SaaS platforms for IT services teams. The role covers configuration, troubleshooting, data validation, documentation, and responsible use of approved AI tools.

विवरण

  • Administer, configure, integrate, migrate, and optimize Jira and related SaaS platforms
  • Collaborate with business users, technical teams, vendors, and project stakeholders
  • Interpret unclear requirements and assess related dependencies and risks
  • Set up workflows, permissions, fields, automations, integrations, and user access
  • Monitor and support effective system performance
  • Map, cleanse, migrate, reconcile, and validate data across systems
  • Investigate REST API and integration problems involving JSON and authentication
  • Assist with testing activities and data validation
  • Keep comprehensive technical and functional documentation up to date
  • Apply approved AI tools to documentation, data analysis, test-case creation, troubleshooting, and workflow automation while validating results and complying with data-handling and governance requirements

आवश्यकताएँ

  • Experience administering Atlassian Jira and SaaS applications
  • Knowledge of Jira workflows, permissions, user access, custom fields, and automations
  • Experience with SaaS integrations and license administration
  • Understanding of REST APIs, JSON, authentication, and integration troubleshooting
  • Experience mapping, cleansing, migrating, reconciling, and validating data
  • Advanced proficiency with Excel or Airtable and tabular data analysis
  • SQL knowledge and basic scripting skills for data investigation and troubleshooting
  • Strong requirements analysis and analytical problem-solving abilities
  • Experience with system configuration, testing, and issue resolution
  • Effective cross-functional communication and technical documentation skills
  • Experience using AI-enabled tools for documentation, data analysis, testing, and workflow automation
  • Understanding of data governance and how to validate AI-generated outputs
  • Ability to identify dependencies, risks, and issues
  • Comfort working with unclear requirements and shifting priorities

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