Texas Health Action — jamoa ehtiyojlari asosida faoliyat yuritadigan, LGBTQIA+ vakillari va OIV bilan bog‘liq ta’sirga uchragan shaxslarga xizmat ko‘rsatuvchi 501(c)(3) maqomidagi notijorat tibbiyot tashkilotidir. Tashkilot 2015-yildan beri stigmasiz tibbiy yordam, jamoatchilik bilan ishlash va ta’lim orqali sifatli tibbiy xizmatlardan foydalanish imkoniyatini kengaytirib kelmoqda. Uning Kind Clinic dasturi Markaziy Texas aholisi uchun xavfsiz va qo‘llab-quvvatlovchi muhitda PrEP va PEP xizmatlaridan foydalanish, OIV va JYBI testlari, JYBI davolash hamda genderni tasdiqlovchi tibbiy yordam kabi jinsiy salomatlik xizmatlarini taqdim etadi.
PrEP Retention Specialist – South Austin
Support people using PrEP for HIV prevention by coordinating medication adherence, refills, appointments, and care barriers at Texas Health Action. The role serves patients across Texas.
Tavsif
- Guide new PrEP patients through treatment initiation and adjustment to daily medication.
- Send appointment reminders and confirm patients can access medication at pharmacies.
- Discuss side effects and check medication adherence during each patient’s first 30 days.
- Coordinate timely prescription refills and follow-up visits for established patients.
- Connect patients with clinical staff and advocates to resolve medication, insurance, and copay obstacles.
- Explain PrEP, medication adherence, and healthy sexual practices to patients.
- Keep in regular contact with patients to encourage service use and satisfaction.
- Help patients book or reschedule missed appointments.
- Identify, document, and relay patient concerns and obstacles to care.
- Record clinical information and patient communications in electronic medical record systems.
- Complete at least six PrEP patient follow-ups per hour using the KIND Retention Dashboard.
- Carry out other related duties as needed.
Talablar
- High school diploma or GED.
- Current Basic Life Support (BLS) certification, or ability to obtain it before the hire date.
- Three years of experience in HIV prevention, testing, outreach, or a related field.
- Six months of paid or volunteer experience with marginalized communities, including LGBTQIA+ communities and communities of color.
- Strong understanding of HIV and STI prevention and their effects on service delivery.
- Basic computer skills, including Windows and Microsoft Outlook, Word, and Excel.
- Ability to protect confidential information in accordance with HIPAA standards.
- Strong diplomacy, tact, customer service, interpersonal communication, and cultural sensitivity.
- Well-developed spoken and written English communication skills.
- Ability to work effectively under pressure with minimal supervision.
- Ability to engage effectively with diverse people, including people in crisis or reluctant to engage with organizations.
- Ability to manage time and handle multiple tasks effectively.
- Ability to work productively with other departments, employees, professionals, partners, and organizations.
- Availability for a usual 40-hour work week; some weekend work may be required.
- Ability to manage conflict and negotiate mutually beneficial solutions.
- Consistent follow-through on tasks and assignments.
Imtiyozlar
- Medical, dental, and vision health care plan.
- 403(b) retirement plan.
- Basic and voluntary life insurance, including accidental death and dismemberment coverage.
- Paid vacation, sick leave, and holidays.
- Short- and long-term disability coverage.
- Training and development.
- Parental leave.
- Longevity pay.