LifeStance Health
LifeStance Health
LifeStance Health zagotavlja storitve na področju duševnega zdravja v živo in prek telezdravstvenih obravnav. Njihova mreža vključuje licencirane psihiatre, psihologe, terapevte in druge klinične strokovnjake, ki podpirajo ljudi z motnjami, kot so anksioznost, depresija in ADHD. Storitve obsegajo terapijo, psihiatrične ocene, vodenje zdravljenja z zdravili in psihološko testiranje, načrti obravnave pa so prilagojeni individualnim potrebam. LifeStance Health deluje v številnih zveznih državah in sprejema številne zavarovalne načrte.

Head of Clinical Quality and Regulatory at LifeStance Health (Remote, US)

Lead clinical quality, patient safety, regulatory readiness, and accreditation across a national mental healthcare provider. Set enterprise standards and guide investigations, governance, and regional improvement.

Opis

  • Direct enterprise programs for clinical quality, patient safety, critical incidents, quality of care, regulatory readiness, and accreditation.
  • Establish the strategy, operating model, standards, governance rhythm, and accountability for a consistent national quality function.
  • Coach and develop regionally aligned Clinical Quality & Regulatory Managers.
  • Oversee hiring, onboarding, performance, career development, regional coverage, and workload planning.
  • Work with clinical and practice operations, field leaders, the COO, and senior clinical operations leaders on quality, accreditation, and risk initiatives.
  • Ensure incident reporting and follow-up processes are completed on time.
  • Set incident classification and reporting standards, and synthesize regional findings into enterprise themes and risk assessments.
  • Prioritize corrective actions and confirm that improvements are sustained.
  • Oversee enterprise morbidity and mortality reviews.
  • Lead accreditation surveys, state licensure reviews, regulatory readiness, market responses, and corrective plans through verified closure.
  • Design and conduct medical-necessity chart audits and support responses to payer audits.
  • Keep survey preparations current and supporting records organized.
  • Coordinate with Compliance and Legal on clinical documentation, medical-necessity review, and billing integrity.
  • Monitor regulatory and accreditation updates and turn them into practical operating guidance.
  • Present quality reports to enterprise governance groups and contribute to board reporting.
  • Standardize peer review processes and committee materials.
  • Build regional executive support for the regional triad model.
  • Act as an escalation contact for managers.
  • Manage an assigned regional portfolio of chart audits, investigations, trend analysis, and corrective actions.
  • Investigate sentinel-level events, significant legal or reputational risks, and patterns spanning regions.
  • Provide quality team coverage during leave, vacancies, and periods of increased demand.
  • Set the Quality team’s reporting schedule and prepare quarterly enterprise summaries.
  • Work with analytics and technology teams to develop platform-based workflow solutions.
  • Use process mapping, root cause analysis, and corrective action design.
  • Represent clinical quality needs in enterprise systems projects, including EHR transitions and measurement-based care initiatives.
  • Travel up to 50% to supported regions for audits, survey assistance, and leadership engagement.

Zahteve

  • Master’s degree in behavioral health, nursing, or a related clinical discipline.
  • At least 10 years of experience in behavioral health delivery, clinical quality, or clinical operations.
  • Executive-level responsibility for quality strategy, regulatory oversight, performance improvement, and risk management in complex healthcare settings.
  • At least six years leading directors, managers, or cross-functional teams.
  • A record of influencing executives, leading large-scale quality transformations, and building leadership pipelines.
  • Experience recruiting, coaching, and developing clinical or quality professionals.
  • Experience leading clinical quality work involving regulatory readiness, accreditation, state licensure, and payer audits.
  • Experience designing and carrying out corrective plans that achieve lasting compliance.
  • Ability to develop and interpret quality data and present findings to executive and board audiences.
  • Willingness to handle selected cases directly alongside leadership duties.
  • Legal authorization to work in the United States.
  • Awareness, inclusivity, sensitivity, humility, and experience serving diverse populations.
  • Multi-state or national behavioral health experience preferred.
  • Joint Commission or multi-state survey leadership experience preferred.
  • Lean or Six Sigma green or black belt experience preferred.
  • CPHQ or comparable quality credentials or experience preferred.
  • Peer review, credentialing and privileging, or focused or ongoing professional practice evaluation experience preferred.
  • Experience implementing a quality, incident, or risk management platform preferred.
  • Residence in one of the supported regions preferred.

Ugodnosti

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • AD&D insurance
  • Short- and long-term disability insurance
  • Life insurance
  • 401(k) retirement plan with employer match
  • Paid parental leave
  • Paid time off
  • Holiday pay
  • Employee Assistance Program
  • Potential bonus and equity
  • Reasonable accommodations for disabilities

Sorodna delovna mesta