iA Financial Group (Industrial Alliance)
iA Financial Group (Industrial Alliance)
5001 – 10.000 Zaposleni
FinanceZavarovanje
iA Financial Group (Industrial Alliance) je pomembna kanadska organizacija na področju zavarovalništva in upravljanja premoženja, ki skrbi za stranke v Kanadi in Združenih državah Amerike. Ustanovljena je bila leta 1892, z njenimi delnicami pa se javno trguje na borzi v Torontu. Podjetje ponuja zavarovanja in širši nabor finančnih storitev, ki temeljijo na načrtovanju, usmerjenem v stranke, ter njihovih dolgoročnih finančnih potrebah. Njegovo delovanje zajema finančni in zavarovalniški sektor, podpira pa ga velika ekipa, ki deluje na severnoameriških trgih.

Business Analyst, Campaign Performance

Turn campaign and customer journey data into growth insights at iA Financial Group. Support dashboards, Agile delivery, personalization, and cross-selling initiatives.

Opis

  • Analyze campaign, customer journey, growth initiative, and Growth Hub performance.
  • Identify trends, opportunities, performance gaps, and factors behind campaign results.
  • Help develop and monitor performance indicators, dashboards, and tracking methods.
  • Prepare analyses and presentations for governance committees and business stakeholders.
  • Document business needs, processes, rules, decision flows, success criteria, functional requirements, and user stories.
  • Support the Performance Product Owner with backlog management, prioritization, and tracking dependencies, risks, issues, and deliverables.
  • Take part in PI Planning, sprint reviews, and other Agile ceremonies.
  • Help validate solutions and assess their performance after implementation.
  • Build collaboration across business, analytics, and technology teams.
  • Help improve growth, personalization, cross-selling, automation, and performance practices.

Zahteve

  • Experience or strong knowledge in marketing, campaigns, marketing analytics, growth, customer experience, or cross-selling.
  • Understanding of complex business challenges and the campaign lifecycle, from target segment selection through performance evaluation.
  • Strong analytical skills and the ability to turn data and performance metrics into business recommendations.
  • Advanced Excel skills for data analysis and reporting.
  • Experience with data visualization and analytics tools such as Power BI, Tableau, or similar platforms.
  • Knowledge of Databricks, Salesforce, Data Cloud, CRM Analytics, Customer 360, or comparable analytics environments is an asset.
  • Rigor, adaptability, autonomy, and comfort working in fast-paced, complex environments.
  • Ability to communicate insights, influence stakeholders, and collaborate with multidisciplinary teams.
  • Intermediate English proficiency is required.
  • French is used for most day-to-day verbal interactions.

Ugodnosti

  • Learning and professional development opportunities.
  • Artificial intelligence tools available to all employees.
  • A healthy, safe, equitable, and inclusive workplace.
  • Hybrid work environment.
  • Inspiring and innovative workspaces.

Sorodna delovna mesta