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Grubhub
Grubhub
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAlimente și băuturiLogisticăPiață online
Grubhub este o platformă americană de comandă și livrare de mâncare, care conectează clienții, restaurantele și curierii. Ca parte a Wonder, operează platforme de comandă pentru clienți și serviciul de abonament Grubhub+, folosind tehnologia și logistica pentru a sprijini parteneriatele cu restaurantele și a coordona livrările. Activitatea sa acoperă domeniile alimentației și băuturilor, logisticii și operațiunilor de marketplace, oferindu-le celor care caută un loc de muncă context despre afacerea din spatele rolurilor sale.
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Locurile de muncă ale companiei

Strategic Partnership Manager, SMB

Grow Grubhub’s small and midsize merchant accounts for Wonder through strategic account management, focusing on retention, acquisition, expansion, and revenue.

USStatele Unite ale AmericiiMAMassachusettsNYNew York
96.960 $ – 121.200 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de conturiVânzări
SFDC

Descriere

  • Oversee a portfolio of priority-market small and midsize merchant accounts.
  • Build partner relationships, including with merchants operating under custom agreements.
  • Review business performance regularly and identify ways to improve Grubhub accounts.
  • Create and carry out strategic account plans.
  • Improve retention, attract new diners, increase conversion, and grow revenue.
  • Act as the main contact for strategic accounts and advocate for their needs internally.
  • Maintain an emergency contact number and be consistently available, or arrange an alternate contact.
  • Find and pursue opportunities to upsell, cross-sell, and expand accounts.
  • Oversee partner agreement renewals.
  • Work with Sales, Marketing, Product, and other internal teams.
  • Develop solutions tailored to partners and resolve complex issues.
  • Share data-informed findings and strategic advice with partners.
  • Visit leading partners and attend industry events.

Cerințe

  • Based in the Boston, Massachusetts area or New York City.
  • Native-level English fluency.
  • Mandarin or Spanish fluency is strongly preferred.
  • Bachelor’s degree or equivalent experience, plus a high school diploma or GED.
  • Four to six years of account management or enterprise account management experience.
  • Experience working with or selling to restaurant owners is a strong advantage.
  • Restaurant industry experience is preferred.
  • Strong computer skills, including Microsoft Office and Google products.
  • Able to learn new software quickly.
  • Salesforce or comparable CRM experience is a plus.
  • Able and motivated to find solutions for merchants.
  • Strong spoken and written communication skills.
  • Strong organization and time management skills.
  • Comfortable making outbound sales calls.
  • Willing and able to travel and meet restaurant teams in person.
  • Track record of meeting and exceeding goals.
  • Able to manage several tasks, take initiative, act decisively, and solve problems.
  • Positive and effective in a fast-paced, rapidly growing environment.
  • Eligible to work in the United States; Wonder does not sponsor employment visas for this role.

Beneficii

  • Uncapped commission.
  • Equity.
  • 401(k) plan.
  • Medical, dental, and vision coverage.
  • Company-paid short- and long-term disability coverage.
  • Paid time off, including flexible time off for exempt employees.
  • Paid vacation for non-exempt employees.
  • Paid sick leave as required by applicable law.
  • Paid parental leave.
  • Discounted meals.
  • Exclusive perks across the Wonder family of brands.

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