Grubhub
Grubhub
Grubhub is a U.S. food ordering and delivery marketplace that brings diners, restaurants, and delivery drivers together. As part of Wonder, it runs customer ordering platforms and the Grubhub+ subscription service, using technology and logistics to support restaurant partnerships and coordinate deliveries. Its work spans food and beverage, logistics, and marketplace operations, offering job seekers context on the business behind its roles.

Strategic Partnership Manager, SMB

Grow Grubhub’s small and midsize merchant accounts for Wonder through strategic account management, focusing on retention, acquisition, expansion, and revenue.

Opis

  • Oversee a portfolio of priority-market small and midsize merchant accounts.
  • Build partner relationships, including with merchants operating under custom agreements.
  • Review business performance regularly and identify ways to improve Grubhub accounts.
  • Create and carry out strategic account plans.
  • Improve retention, attract new diners, increase conversion, and grow revenue.
  • Act as the main contact for strategic accounts and advocate for their needs internally.
  • Maintain an emergency contact number and be consistently available, or arrange an alternate contact.
  • Find and pursue opportunities to upsell, cross-sell, and expand accounts.
  • Oversee partner agreement renewals.
  • Work with Sales, Marketing, Product, and other internal teams.
  • Develop solutions tailored to partners and resolve complex issues.
  • Share data-informed findings and strategic advice with partners.
  • Visit leading partners and attend industry events.

Zahteve

  • Based in the Boston, Massachusetts area or New York City.
  • Native-level English fluency.
  • Mandarin or Spanish fluency is strongly preferred.
  • Bachelor’s degree or equivalent experience, plus a high school diploma or GED.
  • Four to six years of account management or enterprise account management experience.
  • Experience working with or selling to restaurant owners is a strong advantage.
  • Restaurant industry experience is preferred.
  • Strong computer skills, including Microsoft Office and Google products.
  • Able to learn new software quickly.
  • Salesforce or comparable CRM experience is a plus.
  • Able and motivated to find solutions for merchants.
  • Strong spoken and written communication skills.
  • Strong organization and time management skills.
  • Comfortable making outbound sales calls.
  • Willing and able to travel and meet restaurant teams in person.
  • Track record of meeting and exceeding goals.
  • Able to manage several tasks, take initiative, act decisively, and solve problems.
  • Positive and effective in a fast-paced, rapidly growing environment.
  • Eligible to work in the United States; Wonder does not sponsor employment visas for this role.

Ugodnosti

  • Uncapped commission.
  • Equity.
  • 401(k) plan.
  • Medical, dental, and vision coverage.
  • Company-paid short- and long-term disability coverage.
  • Paid time off, including flexible time off for exempt employees.
  • Paid vacation for non-exempt employees.
  • Paid sick leave as required by applicable law.
  • Paid parental leave.
  • Discounted meals.
  • Exclusive perks across the Wonder family of brands.

Sorodna delovna mesta

Closets By Design

Hybrid Sales Design Consultant – Shirley, MA

Closets By Design
201 – 500 Zaposleni
LogistikaProizvodnjaSvetovanje

Closets By Design is hiring a hybrid Sales Design Consultant to meet residential customers, assess their home organization needs, and recommend closet solutions. The role includes provided appointments and paid sales training.

Odpri