Franklin Electric
Franklin Electric
Franklin Electric dezvoltă și produce sisteme și componente pentru transportul apei și al energiei. Produsele sale sunt destinate aplicațiilor rezidențiale, comerciale, agricole, industriale și municipale, precum și alimentării cu combustibil, oferind soluții pentru apă curată, transferul apei, ape uzate, alimentare cu combustibil și sisteme energetice. Compania reunește aceste produse într-o familie de mărci și deservește clienți din întreaga lume. Persoanele interesate de o carieră la Franklin Electric pot căuta roluri legate de activitățile sale de producție și tehnologie din domeniile apei, energiei și aplicațiilor conexe.

Remote Customer Account Manager, Canada

Manage dealer relationships and warranty support while helping grow Franklin Water Treatment’s territory in Canada. Coordinate with technical, logistics, and customer service teams to resolve issues and support partners.

Descriere

  • Oversee relationships with existing dealers across the territory.
  • Develop opportunities for continued growth and strategic dealer partnerships.
  • Work with technical, operations, customer service, and logistics teams to address dealer concerns.
  • Support warranty claims, return goods authorization (RGA) processes, and product issue resolution.
  • Handle warranty and return requests accurately, professionally, and promptly.
  • Share product updates, installation guidance, and technical resources with dealer partners.
  • Build trust and lasting partnerships with dealers.
  • Strengthen territory engagement and coordinate dealer and operational support.

Cerințe

  • Bachelor’s degree in business, management, marketing, engineering technology, or a related discipline is preferred.
  • At least three years of experience in account management, territory sales, dealer support, business development, or customer relationship management.
  • Strong organizational skills and reliability.
  • Confidence and independence in a field-based position.
  • Ability to balance dealer service, operational coordination, and territory support.
  • Customer-focused approach, responsiveness, and solution-oriented judgment.

Beneficii

  • Medical, dental, vision, and life insurance coverage.
  • Paid parental leave.
  • RRSP plan with company matching and service contributions.
  • Paid time off.
  • Training and career development opportunities.
  • Tuition reimbursement.
  • Employee discount program.
  • Car allowance.
  • Company-provided cell phone.
  • Competitive pay based on experience and qualifications.

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